647: LaDonna - This American Life
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00:00 00:00 Transcript Share This American Life Life Partners How to Listen Episodes Recommended About Overview Staff Announcements Fellowships Jobs Music Make Radio On The Road FAQ Submissions Merch Contact Us Our Other Shows Merch Follow Us Life Partners Subscribe to our newsletter Full episode Toggle Audio and Transcript Sync Transcript | Episode #647 | June 7, 2019 647: LaDonna Note: This American Life is produced for the ear and designed to be heard.
00:00 00:00 文字记录 分享此 美国生活 生活伙伴 如何收听 剧集 推荐 关于 概述 员工公告 奖学金 工作 音乐 在路上制作电台 常见问题解答 提交 商品 联系我们 我们的其他节目 商品 关注我们 生活伙伴 订阅我们的时事通讯 整集 切换音频和文字记录同步 文字记录 | 内容第 647 集 | 2019 年 6 月 7 日 647：LaDonna 注：《This American Life》是为耳朵而制作的，旨在让人们听到。
If you are able, we strongly encourage you to listen to the audio, which includes emotion and emphasis that's not on the page.
如果可以的话，我们强烈建议您收听音频，其中包括页面上没有的情感和重点。
Transcripts are generated using a combination of speech recognition software and human transcribers, and may contain errors.
文字记录是使用语音识别软件和人工转录员结合生成的，可能包含错误。
Please check the corresponding audio before quoting in print.
请在印刷版引用前检查相应的音频。
Prologue Ira Glass When she was a kid LaDonna Powell would go to Easter parties at her mom's work.
序言 Ira Glass 当拉唐娜·鲍威尔还是个孩子的时候，她会去她妈妈工作的地方参加复活节聚会。
It was great, because her mom worked at JFK airport in New York City.
这太棒了，因为她妈妈在纽约肯尼迪机场工作。
LaDonna and her brothers and sisters and cousins would gather Easter eggs out on a parking lot by the tarmac in what's now the American Airlines terminal.
拉唐娜和她的兄弟姐妹和表兄弟姐妹会在停机坪旁的停车场收集复活节彩蛋，该停车场现在是美国航空航站楼。
Planes were taking off and landing right overhead.
飞机就在头顶上起飞和降落。
They liked that.
他们喜欢这样。
A bunch of her family works at JFK.
她的家人都在肯尼迪机场工作。
Her mom makes airplane meals, but there's also her uncle, two aunts, three cousins, and her sister.
她妈妈做飞机餐，但还有她的叔叔、两个阿姨、三个表兄弟姐妹和她的妹妹。
Everybody has a role.
每个人都有自己的角色。
They feed the passengers, they deliver their bags, they clean up the planes after them.
他们为乘客提供食物，运送行李，清理行李后的飞机。
And when she was 20, LaDonna found her role-- she'd keep the airport safe.
20 岁时，拉唐娜找到了自己的角色——她要保证机场的安全。
She got a job with TSA.
她在美国运输安全管理局 (TSA) 找到了一份工作。
She scanned bags and laptops.
她扫描了包和笔记本电脑。
She took it seriously.
她很认真地对待这件事。
Like, she would picture the pipeline that runs below the airport, carrying millions of gallons of jet fuel, blowing up if there were any kind of bomb.
就像，她会想象机场下方的管道，运载着数百万加仑的喷气燃料，如果有任何类型的炸弹，就会爆炸。
Like, if the bomb goes off in this airport, what happens to everyone here, everyone that I care about if we don't commit and do our job properly here?
就像，如果炸弹在这个机场爆炸，如果我们不承诺并妥善做好我们的工作，这里的每个人，我关心的每个人会发生什么？
It was like, I used to have this terrible dream of a woman walking up to me and pressing, igniting a bomb.
就像，我曾经做过一个可怕的梦，梦见一个女人走到我面前，按着我，点燃了一颗炸弹。
Every time-- I would go to sleep and have this dream all the time.
每次——我睡觉时都会做这个梦。
So when I came to work, I was always very adamant on staring at the X-ray machine.
所以当我上班的时候，我总是非常执着地盯着X光机。
After a few years at TSA, she moved to a different job, this one out on the tarmac with a private security firm that works at the airport, a firm that eventually became part of Allied Universal, which is a huge company-- the largest security firm in North America, with 150,000 employees all across the country.
在 TSA 工作几年后，她换了一份不同的工作，在停机坪上与一家在机场工作的私人保安公司合作，这家公司最终成为 Allied Universal 的一部分，Allied Universal 是一家大公司，是北美最大的保安公司，在全国各地拥有 150,000 名员工。
At JFK, Allied guards screen the vehicles and the airplane catering trucks and all the other stuff that's down there on the runway.
在肯尼迪机场，盟军警卫对车辆、飞机配餐卡车以及跑道上的所有其他物品进行检查。
LaDonna was excited to work with them.
拉唐娜很高兴能与他们合作。
She went through training and then was assigned to shadow a more senior guard.
她接受了培训，然后被分配跟随一名更高级的警卫。
My first day in the field was not great.
我在这个领域的第一天并不顺利。
I was put with this guy.
我就和这个人在一起了。
He was an older white guy.
他是一位年长的白人。
And he was very nice to me but very mean to the people we were screening going onto the runway, because a lot of the duty-free trucks come through that load the planes with food for first class, and he was saying the nastiest things to them.
他对我很好，但对我们在跑道上安检的人却很刻薄，因为很多免税卡车经过，给飞机装载头等舱的食物，而他对他们说了最难听的话。
Quick warning that we've un-beeped the curse words here on the podcast.
快速警告我们已经取消了播客上的咒语。
If you prefer a beeped version of our show, maybe you're listening with kids, it's at our website.
如果您喜欢我们节目的嘟嘟声版本，也许您正在和孩子们一起收听，请访问我们的网站。
He was saying all types, like things hurry the f-- hurry the fuck up, move the fuck on, get out of his fucking face.
他说的是各种各样的话，比如事情快点他妈的快点，他妈的继续前进，从他妈的脸上滚出去。
He would try to get free things.
他会尝试去获得免费的东西。
So he would, like, threaten them.
所以他会威胁他们。
Like, oh, I'm not going to let you through if you don't give me free food.
就像，哦，如果你不给我免费食物，我就不会让你通过。
And they would give him water and juices and stuff.
他们会给他水、果汁之类的东西。
So it's like he was extorting them, basically.
所以基本上就像他在敲诈他们一样。
Yeah.
是的。
He kept telling me he was a Russian badass.
他一直告诉我他是个俄罗斯坏蛋。
That's what he kept saying.
这就是他一直说的。
He was like, I'm a Russian badass.
他说，我是个俄罗斯坏蛋。
And he had-- it was like a baseball cap flipped backwards.
他——就像一顶向后翻转的棒球帽。
We're supposed to wear it forward, with the-- and he flipped it backwards, and he opened his shirt, and he was saying, I'm a Russian bad boy.
我们应该把它向前穿，然后他把它向后翻转，然后他打开衬衫，他说，我是一个俄罗斯坏孩子。
You know I'm a badass, right?
你知道我是个坏蛋，对吧？
And I was like, I have no idea who you are.
我当时想，我不知道你是谁。
Today's my first day, I don't know who this guy is.
今天是我第一天，我不知道这个人是谁。
He's freaking me out already.
他已经把我吓坏了。
After checking cargo vans and trucks for a while, the guy told LaDonna that he was going to be inside the security booth by himself for a bit.
检查了货车和卡车一段时间后，那家伙告诉拉唐娜，他将独自在安全亭内呆一会儿。
She should stay outside by herself and wait.
她应该独自留在外面等待。
He played music in the booth and started looking at what LaDonna says was a Playboy magazine.
他在展位上播放音乐，然后开始看拉唐娜所说的《花花公子》杂志。
LaDonna had read the employee handbook and knew that both of those things were a violation of company policy.
拉唐娜读过员工手册，知道这两件事都违反了公司政策。
And she had also read a book that her best friend gave her, Nice Girls Don't Get the Corner Office.
她还读过她最好的朋友送给她的一本书，《好女孩抢不到角落办公室》。
And she thought of it now, the way that guy dismissed her, treated her like, you know, a girl.
她现在想到了，那个男人抛弃了她，对待她就像对待一个女孩一样。
Like I'm overly nice and easy to walk over.
好像我太好了，很容易被走过。
Like, OK.
就像，好吧。
Wrong.
错误的。
Nice Girls Don't Get the Corner Office spends a lot of time on not being easy to walk over, on the need to speak up, on the need to stand up for yourself.
好女孩得不到角落 办公室花了很多时间在不轻易走过、需要大声说话、需要为自己挺身而出。
LaDonna reads lots of these business books and management and self-help books.
拉唐娜阅读了大量此类商业书籍以及管理和自助书籍。
She watches talks online-- not for motivation.
她在网上观看演讲——不是为了激励。
She is so motivated, in general, one of her friends calls her Olivia Pope-- like, always wanting to fix something.
总的来说，她非常积极主动，她的一位朋友称她为奥利维亚·波普——就像她总是想解决一些问题。
She reads this stuff because the worldview in these books matches the way that LaDonna already sees things.
她读这些东西是因为这些书中的世界观与拉唐娜已经看到的事物的方式相匹配。
Like, they give her words to describe what she is feeling all the time anyway-- always try to elevate, always be moving ahead.
就像，他们用她的话来描述她一直以来的感受——永远努力提升，永远前进。
And this dude, disrespecting his job and her, he was an affront to that entire worldview.
这个家伙不尊重他的工作和她，他是对整个世界观的侮辱。
So even though it was her very first day out in the field doing her brand-new job, right then, on the tarmac, she decided she had to confront the problem.
因此，尽管这是她第一天到现场做全新工作，但就在那时，在停机坪上，她决定必须面对这个问题。
So I was riding back with him in the car, and I said to him, why do you do things like that at work?
于是我和他一起坐车回来，我对他说，你为什么在工作时做这样的事情？
And he was just like, he hates the job.
他就像，他讨厌这份工作。
He was like, he hated that place, and that's just what he does.
他就像，他讨厌那个地方，而这正是他所做的。
He does whatever he wants to do.
他想做什么就做什么。
And I was like, well, you know, you make it bad for everyone else.
我当时想，好吧，你知道，你让它对其他人都不好。
If you don't want to be here, just don't come.
如果你不想来这里，就不要来。
And then he started calling me, like, Sister Souljah, and then he made a joke about it.
然后他开始称呼我，比如苏尔贾修女，然后他就这件事开了个玩笑。
And that was it.
就是这样。
She was not diminished.
她并没有被削弱。
LaDonna had no respect for a person who did not value this place or this job.
拉唐娜不尊重一个不重视这个地方或这份工作的人。
And when they got back to the supervisor's office-- LaDonna did not feel great about this, but she told a supervisor about the Russian badass and his behavior.
当他们回到主管办公室时，拉唐娜对此感觉不太好，但她向主管讲述了这个俄罗斯坏蛋和他的行为。
In other words, she handled it.
换句话说，她处理好了。
Spoke her mind to the dude, check.
跟那家伙说了她的想法，检查一下。
Reported him, check.
举报他了，查一下。
He did not get to her, check and checkmate.
他没有接近她，将死。
And eventually-- she explained this to our producer, Chana Joffe-Walt, who was the one who actually talked to her-- she explained that the Russian badass, he got fired-- for something totally unrelated, actually.
最终——她向我们的制片人查纳·乔夫-沃尔特（Chana Joffe-Walt）解释了这一点，他是真正与她交谈的人——她解释说，这个俄罗斯坏蛋，他被解雇了——实际上是因为一些完全无关的事情。
He stole water from Port Authority, and they fired him.
他从港务局偷水，他们解雇了他。
The water coolers, how they have-- he would take them out of the storage and put them in the trunk of his car.
饮水机，他会把它们从仓库里拿出来，放进汽车后备箱里。
[LAUGHTER] LaDonna Powell And they caught him-- exactly.
[笑声] 拉唐娜·鲍威尔 他们抓住了他——没错。
And they caught him.
他们抓住了他。
Yes.
是的。
They had him on CC camera going to his car with the water, because he's a badass.
他们让他拿着水走向他的车，因为他是个坏蛋。
He probably walked out with it on his head and carried it to the car.
他可能头上顶着它走出去，然后把它抱到车上。
So he got fired for stealing water, not for looking at pornography while he was on the job?
所以他被解雇是因为偷水，而不是因为工作时看色情内容？
Right.
正确的。
Yeah.
是的。
Chana Joffe-Walt Dude likes water.
Chana Joffe-Walt 这家伙喜欢水。
Yeah, exactly.
是的，完全正确。
Clearly.
清楚地。
Ira Glass LaDonna Powell is not a Russian badass.
艾拉·格拉斯·拉唐娜·鲍威尔不是俄罗斯坏蛋。
She's a totally different kind of badass.
她是一个完全不同的坏蛋。
It's like she's a dedicated student of how to be a great employee, the kind of employee who excels and rises in an organization.
就像她是一名专注的学生，学习如何成为一名优秀的员工，成为一名在组织中表现出色并不断晋升的员工。
And now she was entering a company that would be the greatest sort of challenge for an employee like that, a place where people are not playing by the rules.
现在她进入的公司对于这样的员工来说将是最大的挑战，一个人们不遵守规则的地方。
The Russian was just the very first obstacle she faced.
俄罗斯人只是她面临的第一个障碍。
It was about to get way uglier.
事情即将变得更加丑陋。
What you're about to hear is the story of a willful and principled person who sets out to figure out, first, how to rise in this company and, second, how to remake the way the entire place runs, which requires some ingenious strategizing on her part.
你将要听到的是一个任性而有原则的人的故事，她首先要弄清楚如何在这家公司晋升，其次如何重塑整个公司的运作方式，这需要她制定一些巧妙的策略。
From WBEZ Chicago, it's This American Life.
来自芝加哥 WBEZ 的《This American Life》。
I'm Ira Glass.
我是艾拉·格拉斯。
Stay with us.
留在我们身边。
Act One, The Old Guard.
第一幕，老卫士。
Well, Chana Joffe-Walt has been talking to LaDonna, plus lots of other people at Allied Universal at JFK, for months, and now she's going to take over telling LaDonna's story.
好吧，查娜·乔夫-沃尔特 (Chana Joffe-Walt) 几个月来一直在与拉唐娜以及肯尼迪机场联合环球公司的许多其他人交谈，现在她将接手讲述拉唐娜的故事。
Just a heads up that there is provocative language and content in here that might not be right for every listener.
请注意，这里有挑衅性的语言和内容，可能并不适合每个听众。
Here's Chana.
这是查娜。
When you board a plane, sit down, and look out the window, you see the guys throwing the bags, and then, beyond that, just concrete expanse.
当你登上飞机，坐下来，向窗外看去时，你会看到人们在扔袋子，然后，除此之外，只剩下一片混凝土。
That's where LaDonna worked.
那是拉唐娜工作的地方。
That's where the Allied guards are, stationed in booths along the tarmac.
这就是盟军警卫所在的地方，驻扎在停机坪沿线的岗亭里。
The booths are basically checkpoints for everything that goes out there-- food, fuel, water, duty-free purses.
这些摊位基本上是所有外出物品的检查站——食品、燃料、水、免税钱包。
The booths are about the size of a U-Haul trailer, metal and steel with big glass windows.
这些摊位的大小与 U 型拖车差不多，由金属和钢材制成，配有大玻璃窗。
At the beginning of each eight-hour shift, LaDonna would go to the Allied locker room, change, and stand in line for roll call outside the supervisor's office.
在每个八小时轮班开始时，拉唐娜都会去盟军更衣室换衣服，然后在主管办公室外排队点名。
Then the supervisor would tell her which posts she had that day out on the tarmac, and she'd head out there to a booth in the pavement.
然后主管会告诉她那天在停机坪上有哪些帖子，然后她就会前往人行道上的一个摊位。
The guard she was relieving would drive away.
她正在接替的守卫会开车离开。
Trucks would come by.
卡车会过来。
She would check for bombs, drugs, food packages to see if anything was open.
她会检查炸弹、毒品、食品包装，看看是否有东西被打开。
And she would wait-- lots of waiting.
她会等待——很多次的等待。
Occasionally, a supervisor would come by to check on her.
偶尔会有主管过来查看她的情况。
One night, it was an older, gruff supervisor named Kevin McNamara.
一天晚上，来的是一位年长、粗暴的主管，名叫凯文·麦克纳马拉。
LaDonna says he came in to her booth--
拉唐娜说他来到了她的摊位——
And he asked me to open my jacket.
他让我打开夹克。
And he took his phone out to take a photo of me.
然后他就拿出手机给我拍了一张照片。
And I was like, excuse me.
我当时想，对不起。
He was like, open your jacket and turn around.
他就像，打开你的夹克然后转过身来。
And I was like, I'm not.
我当时想，我不是。
And he tried to say, oh, I'm just taking a picture of you.
他试图说，哦，我只是给你拍张照片。
The company has a policy where we take a photo of you.
公司有一项政策，要求我们为您拍照。
And I remember reading it when they gave us a handbook, and I said, no, you're supposed to take a picture of my outside, my outer garment.
我记得当他们给我们一本手册时读过它，我说，不，你应该给我的外面，我的外衣拍一张照片。
And he's like, no, you're going to open your coat and turn around.
他说，不，你要打开外套然后转身。
He was so abrupt and aggressive with me-- just, you're going to do what I say.
他对我是如此的唐突和咄咄逼人——只是，你要照我说的去做。
Like, you're going to turn around, you're going to do what I say, and that's it.
就像，你要转身，你要按照我说的去做，就是这样。
And I was like, that has nothing to do with the job.
我当时想，这与工作无关。
The job was to guard the post.
工作是看守哨所。
LaDonna felt like Kevin wanted a show.
拉唐娜觉得凯文想要一场表演。
LaDonna is small, just under 5 feet tall.
拉唐娜身材娇小，身高不到 5 英尺。
Her resting position is almost always perfect posture, standing at attention, hands clasped at her belt, elbows out.
她的休息姿势几乎总是完美的姿势，立正站立，双手紧握腰带，肘部向外。
The booth was a very tight space for two people.
展位对于两个人来说是一个非常狭窄的空间。
And I was like, you're going to get the fuck out of my face.
我当时想，你他妈的别再从我脸上滚出去了。
Like, I'm not turning around, and I know that's not what you're supposed to be doing, and I'm not supposed to open my clothes for you.
就像，我不会转身，我知道这不是你应该做的，我不应该为你打开我的衣服。
And he told me, oh, if I didn't listen, he was going to make it hard.
他告诉我，哦，如果我不听，他就会让事情变得困难。
He's like, you always have something to say.
他就像，你总是有话要说。
You always have something to say.
你总是有话要说。
But then he dropped it.
但后来他把它扔掉了。
He drove away.
他开车走了。
LaDonna took note.
拉唐娜注意到了。
Success-- she drew a line, and he backed down.
成功——她划清了界限，他退缩了。
JFK airport covers 5,000 acres.
肯尼迪机场占地 5,000 英亩。
There are approximately 300 Allied guards.
大约有 300 名盟军警卫。
LaDonna met some of her coworkers in the locker room before and after shifts.
拉唐娜在轮班前后在更衣室里见到了她的一些同事。
That's where she learned that one of the worst posts was called Post Hotel.
在那里她了解到最糟糕的帖子之一叫做“邮政酒店”。
It got the most traffic.
它获得了最多的流量。
Second worst was Post Papa.
第二差的是《Post Papa》。
It was distant and remote, though I don't think that's how it got its name.
它很遥远，虽然我不认为它是这样得名的。
LaDonna noted that nobody wanted these posts, and she also noticed that she started to be assigned them, shift after shift.
拉唐娜指出，没有人想要这些职位，她还注意到，她开始被分配这些职位，轮班又轮班。
You feel forgotten, in a way, almost, because how do you go to the bathroom?
在某种程度上，你几乎感觉被遗忘了，因为你怎么去洗手间？
How do you-- you can't do anything.
你怎么——你什么也做不了。
You're just there.
你就在那里。
At first, it was like, OK, solitude, you know?
起初，感觉就像是，好吧，孤独，你知道吗？
But then it's like, all right, are you guys coming to relieve me?
但接下来就好像，好吧，你们是来接替我的吗？
Can I go to the ba-- can I eat something?
我可以去酒吧吗——我可以吃点东西吗？
Am I going to get to go home?
我要回家了吗？
Sometimes, you'll be stuck there 12 hours.
有时，你会被困在那里12个小时。
They'll forget to send you a relief.
他们会忘记给你送一份救济。
There are cameras in the booths so supervisors in the main office can check on their guards.
隔间内设有摄像头，以便主办公室的主管可以检查他们的警卫情况。
Of course, she couldn't see the supervisor's office, but they could see her.
当然，她看不到主管办公室，但他们却能看到她。
Were they watching her?
他们在看着她吗？
When she did get a response on the radio, the supervisor would say they didn't have anyone available to relieve her.
当她在广播中得到回应时，主管会说他们没有人可以接替她。
She'd squirm, needing to go to the bathroom.
她会蠕动，需要去洗手间。
Did they see that?
他们看到了吗？
Most nights, Kevin was her tour supervisor.
大多数晚上，凯文都是她的巡演主管。
He worked in the supervisor's office with the other supervisor on duty.
他在主管办公室与另一位值班主管一起工作。
Sometimes he'd drive around to check on people.
有时他会开车四处看看人们。
She'd wonder, are they're busy?
她会想，他们很忙吗？
Are they not there?
他们不在吗？
Or maybe--
或者也许——
Are they picking on me?
他们在针对我吗？
Am I not getting to go to the bathroom because I spoke up?
难道我因为说话就不能去洗手间吗？
Am I not getting a lunch break, are my hours being cut because I spoke up about what's happening?
我是否没有午休时间，我的工作时间是否因为我说出了正在发生的事情而被削减？
And I would always have these thoughts, are they doing this because I keep talking back?
我总会有这样的想法，他们这样做是因为我一直顶嘴吗？
When traffic was low, LaDonna would sometimes take out her reading, and suddenly a voice would come into the booth, put that away.
当交通流量较低时，拉唐娜有时会拿出她的读物，突然一个声音会进入摊位，把它收起来。
Or when she'd eat, no eating in the booth.
或者当她吃饭时，不要在摊位上吃东西。
So they were there.
所以他们就在那里。
But then, silence for hours.
但随后，沉默了几个小时。
As families took off in planes above her for Florida and business people came in from Dubai, LaDonna was stuck in a box below, amid 5,000 acres of pavement.
当家人乘坐她上方的飞机飞往佛罗里达州和商界人士从迪拜赶来时，拉唐娜被困在下面 5,000 英亩人行道中的一个盒子里。
In the locker room, another guard told LaDonna, there's a corner of the booth where they can't see you.
在更衣室里，另一名警卫告诉拉唐娜，隔间的一个角落他们看不到你。
The cameras don't reach there.
摄像机无法到达那里。
They can only see your feet.
他们只能看到你的脚。
So LaDonna started packing peanut butter and jelly triangles and standing in that corner to eat them.
于是拉唐娜开始打包花生酱和三角形果冻，然后站在那个角落里吃。
Sometimes that would work.
有时这会起作用。
Sometimes she'd hear the supervisor, Kevin's voice suddenly, come forward in front of the camera.
有时她会听到主管凯文的声音突然出现在镜头前。
And I kept trying to understand, what am I doing wrong with my interactions with him?
我一直试图理解，我在与他的互动中做错了什么？
Because someone else tried to tell me, oh, he's nice to this girl.
因为有人试图告诉我，哦，他对这个女孩很好。
She's Spanish.
她是西班牙人。
It's not because you're black.
这不是因为你是黑人。
I--
我——
He's a white guy?
他是个白人？
LaDonna Powell He's an older white man.
拉唐娜·鲍威尔（LaDonna Powell） 他是一位年长的白人。
It's something else.
这是另一回事。
And I said, OK, maybe my approach is wrong with him.
我说，好吧，也许我的方法对他来说是错误的。
So I didn't know how to manage him.
所以我不知道该如何管理他。
He was just-- he would have these outbursts.
他只是——他会有这些爆发。
He would always say, oh, he's management, and we're not like him, and he's better than the rest of us because he gets an expense card and he wears the blazer.
他总是说，哦，他是管理层，我们不像他，他比我们其他人更好，因为他有一张费用卡，而且他穿着西装外套。
He can do what he wants.
他可以做他想做的事。
Oh, I've been here for years.
哦，我已经在这里很多年了。
It's like, how do you manage that?
就像，你如何处理？
How do I correct you?
我该如何纠正你呢？
Kevin McNamara did not want to talk to us for this story.
凯文·麦克纳马拉不想和我们谈论这个故事。
LaDonna says it was around this time that she started to repeat phrases to herself from the book Managing Your Manager by Gonzague Dufour.
拉唐娜说，大约在这个时候，她开始对自己重复冈萨格·杜福尔所著《管理你的经理》一书中的短语。
It lays out three strategies for handling a bully boss.
它列出了对付恶霸老板的三种策略。
Number one, don't take it personally.
第一，不要把它视为针对个人。
Two, find the humor.
第二，找到幽默感。
And three, most important, limit the pain, target the game.
第三，最重要的是，限制痛苦，瞄准游戏。
Done correctly, you build skills, you level up, and you move on to a place where you'll get a better boss.
如果做得正确，你可以培养技能，升级，然后你会找到一个更好的老板。
View the bully as temporary.
将欺凌者视为暂时的。
This is how she would correct Kevin-- do her job extremely well, get through this part, and be seen by the people above Kevin.
她就是这样纠正凯文的——把自己的工作做好，把这部分做好，让凯文上面的人看到。
She'd repeat to herself, everyone has a boss.
她会对自己重复一遍，每个人都有一个老板。
And it was that boss-- Kevin's boss-- she was focused on.
她所关注的正是那个老板——凯文的老板。
At the worst post, on the worst shift, without breaks, LaDonna targeted the game.
在最差的位置、最差的轮班、没有休息的情况下，拉唐娜瞄准了比赛。
It was busy, lots of opportunities for growth.
当时很忙，有很多成长的机会。
I really learned a lot, just working out there.
我真的学到了很多东西，只是在那里锻炼。
You're outside in the field, so it's very hands-on.
你在野外，所以需要亲自动手。
You're using a mirror, you're checking under vehicles for bombs, you're checking under vehicles for any anomalies, anything that's not supposed to be there, just making sure when it goes on the runway that it's safe.
你正在使用镜子，你正在检查车辆下方是否有炸弹，你正在检查车辆下方是否有任何异常情况，任何不应该存在的东西，只是确保当它进入跑道时它是安全的。
So it felt good, purposeful.
所以感觉很好，有目的。
Like, OK, I'm actually doing something.
就像，好吧，我实际上正在做某事。
This appeared to go unseen by Kevin.
凯文似乎没有看到这一点。
Everyone has a boss, she'd tell herself, but she never heard from Kevin's boss.
每个人都有一个老板，她告诉自己，但她从未收到凯文老板的消息。
What continued to be noticed was her failure to put her body where the supervisors could see it.
继续引起关注的是她未能将自己的身体放在主管可以看到的地方。
She'd hear their voices in the booth, telling her to come forward in front of the camera.
她会在展位上听到他们的声音，告诉她要走到镜头前。
When she worked hard, nothing.
当她努力工作时，什么也没有。
When she needed a bathroom relief after 8 or 10 or sometimes 12 hours, no answer.
8、10 或有时 12 小时后，当她需要上厕所缓解一下时，却没有得到答复。
So she'd limit the pain.
所以她会限制疼痛。
On her way to work--
上班路上——
I would go to the-- there was a convenience store on Lefferts Boulevard before I got there, and I would go to the convenience store.
在我到达那里之前，我会去莱弗茨大道上有一家便利店，我会去便利店。
I would get a juice or ask for a coffee and get an extra cup on the bottom of it.
我会喝一杯果汁或要一杯咖啡，然后在底部多加一杯。
In the locker room, before her shift, LaDonna would throw in the cup with the rest of her stuff for when she had to pee.
在更衣室里，轮班前，拉唐娜会把杯子和其他东西一起扔进杯子里，以备小便时使用。
She'd head to roll call, with Kevin.
她会和凯文一起去点名。
And I would be there.
我会在那里。
I would have a roll of tissue-- like, I'd roll it up on my hand in the locker room-- and an empty cup with me all night.
我会带着一卷纸巾——就像，我会在更衣室里把它卷在手上——还有一个空杯子，整晚都带着。
Oh, and that was another thing.
哦，那是另一回事了。
He would come and look at your bag, because you have a clear plastic bag.
他会来看你的包，因为你有一个透明的塑料袋。
They want to make sure you're not carrying any electronics out there onto the field, or you're not stealing anything.
他们想确保你没有携带任何电子产品到现场，或者你没有偷任何东西。
So you have a transparent bag.
这样你就有了一个透明的袋子。
OK, fine.
好吧，好吧。
You can see straight through my bag, but then he still would make comments about my pads and my tampon-- oh, why do you need so many pads?
你可以直接看穿我的包，但他仍然会对我的卫生巾和卫生棉条发表评论——哦，你为什么需要这么多卫生巾？
It's like, why do you care?
就像，你为什么关心？
It doesn't bother you, and clearly you can see that it's not something I stole from here, so why do you care?
它不会打扰你，而且你显然可以看到这不是我从这里偷来的东西，所以你为什么要关心呢？
Don't go back at him.
别回头找他。
Tone it down and say, OK.
降低语气说，好吧。
Just try to focus on me.
试着把注意力集中在我身上。
How can I get past this stage?
我怎样才能度过这个阶段？
LaDonna stuck to her plan, did her job extremely well, worked hard.
拉唐娜坚持她的计划，非常出色地完成她的工作，工作努力。
And then, just as the book said, she was noticed-- not by Kevin or his boss but by a manager at the airport.
然后，正如书中所说，她被注意到了——不是凯文或他的老板，而是机场的一位经理。
This man had seen LaDonna working, seen how hard she worked, and he recommended to Allied that they promote LaDonna to supervisor.
这个人看到了拉唐娜的工作，看到了她工作的多么努力，他向联盟建议他们将拉唐娜提拔为主管。
This recommendation likely carried weight-- the airport is Allied's client-- and it definitely had an effect on LaDonna.
这个建议可能很有分量——机场是联合航空的客户——而且它肯定对拉唐娜产生了影响。
She'd never even thought about being a supervisor.
她从来没有想过要当一名主管。
That was many levels above what she'd imagined.
这比她想象的要高很多。
And then she read Lean In.
然后她读了《向前一步》。
Lean In is by Sheryl Sandberg, the COO of Facebook.
Lean In 的作者是 Facebook 首席运营官谢丽尔·桑德伯格 (Sheryl Sandberg)。
It explains why so few women make it to the top of their professions.
这解释了为什么很少有女性能够达到职业的顶峰。
Sandberg argues that women-- and this is the line LaDonna slowed down on-- women systematically underestimate their abilities.
桑德伯格认为，女性——拉唐娜放慢了语速——女性系统性地低估了她们的能力。
LaDonna had been so focused on her bosses underestimating her abilities, maybe she had underestimated herself.
拉唐娜如此关注她的老板低估了她的能力，也许她也低估了自己。
Now she'd been noticed.
现在她已经被注意到了。
Someone saw her as supervisor material.
有人将她视为主管的材料。
She just had to answer one question for herself, the question posed by Sheryl Sandberg, one of the most powerful female executives in the world-- could she picture herself as a boss?
她只需为自己回答一个问题，即世界上最有权势的女性高管之一谢丽尔·桑德伯格提出的问题——她能把自己想象成一名老板吗？
It was like, do I really want to be in charge of other people?
就像，我真的想负责其他人吗？
And then I have to take a step back and say, do I really want these kind of people in charge of me?
然后我必须退后一步说，我真的希望这些人来管理我吗？
It's like, I never had that moment until then.
就好像，在那之前我从未经历过那样的时刻。
These are the guys in charge of me?
这些人就是我的负责人吗？
I'm peeing in a cup outside.
我正在外面的杯子里撒尿。
These are the people in charge of me.
这些是我的负责人。
So I really had to evaluate what I was doing-- what I was doing mentally to myself.
所以我真的必须评估我在做什么——我在精神上对自己做了什么。
Like, I was literally my biggest enemy.
就像，我确实是我最大的敌人。
That voice in the booth, the unseen authority that LaDonna had found so unnerving, suddenly seemed ridiculous.
隔间里的那个声音，拉唐娜觉得如此令人不安的看不见的权威，突然显得很荒谬。
Why is he counting her pads?
他为什么要数她的卫生巾？
Why can't she just eat her PB and J?
为什么她不能直接吃掉她的PB和J呢？
They seemed desperate and threatened.
他们似乎绝望并受到威胁。
I can do the job you're doing.
我可以做你正在做的工作。
You're not Jesus right now because you're a supervisor.
你现在不是耶稣，因为你是一名主管。
I can read and execute this job just like you, if not better, because all you're doing is acting like Adolf Hitler, an insane person here, and you're treating people like animals.
我可以像你一样阅读和执行这项工作，甚至更好，因为你所做的一切就像阿道夫·希特勒一样，这里是一个疯子，而且你对待人就像对待动物一样。
Let's try the other way.
让我们尝试一下其他方法。
After two years at Allied, LaDonna made it to supervisor.
在联合队工作两年后，拉唐娜晋升为主管。
She went from $15 an hour as a guard to $32 an hour.
她从担任警卫时薪 15 美元涨到了 32 美元。
And in June 2014, she entered the supervisor's office.
2014年6月，她进入主管办公室。
I get to walk in, and now they're going to see me in my blue shirt-- because the supervisors wear a different blue shirt from the security guards-- and I was like, oh, they're going to piss their pants.
我走进去，现在他们会看到我穿着蓝色衬衫——因为主管穿的蓝色衬衫与保安不同——我当时想，哦，他们会尿裤子的。
They're going to be so pissed off because now I'm equal.
他们会非常生气，因为现在我是平等的。
We're both in the same field.
我们都在同一个领域。
We're both in the same position.
我们俩的处境是一样的。
You won't call me a bitch.
你不会叫我婊子的。
You won't do that because now, possibly, you might view me as an equal.
你不会那样做，因为现在，你可能会认为我是平等的。
The supervisor's office was about the size of a large bedroom, an open space with three desks, computers, a printer-copier machine, and schedules all over the walls.
主管的办公室大约有一间大卧室那么大，是一个开放的空间，里面有三张桌子、电脑、一台打印机复印机，墙上贴满了日程表。
There were about 12 other supervisors, different races, mostly men.
还有大约 12 名其他主管，他们来自不同的种族，大部分是男性。
They worked in shifts of two.
他们两班轮流工作。
LaDonna met her new boss-- Kevin's boss, the boss of all the supervisors-- a tall black man named Chris Timberlake.
拉唐娜遇到了她的新老板——凯文的老板，所有主管的老板——一个名叫克里斯·汀布莱克的高个子黑人。
And she was given 50-something guards of her own to manage each shift, guards who needed schedules and overtime arrangements and to be counted at the beginning and end of every shift.
她自己还配备了50多名警卫来管理每个班次，这些警卫需要时间表和加班安排，并在每个班次的开始和结束时进行统计。
She managed payroll and drove the premises to check on the guard booths.
她管理工资并开车去检查警卫室。
She went to daily supervisor briefings.
她每天参加主管简报会。
Every part felt urgent and exciting, especially the meetings, where they talked strategy.
每个部分都让人感到紧迫和兴奋，尤其是会议，他们谈论战略。
Sometimes I can't wait for them to finish a sentence.
有时我等不及他们说完一句话。
I just jump in.
我就跳进去。
I said, sometimes, I feel like they're thinking slower than me.
我说，有时候，我觉得他们思考得比我慢。
[LAUGHTER] LaDonna Powell Like maybe they're still figuring it out, and I'm already at the end point.
[笑声] LaDonna Powell 好像他们还在想办法，而我已经到了终点。
And I'm like, well, that's not going to work.
我想，好吧，那是行不通的。
LaDonna had new ideas.
拉唐娜有了新想法。
She was nice, but not too nice, assertive, but deferential to her boss Chris Timberlake, bringing things to him first.
她很友善，但不太友善，自信，但对她的老板克里斯·汀布莱克（Chris Timberlake）毕恭毕敬，先把事情交给他。
Like, one time, she went to his office across the hall--
就像有一次，她穿过大厅去了他的办公室——
And I said to him, we have a training class.
我对他说，我们有一个培训班。
I'm just talking to him-- now, I'm a supervisor at this time-- and he's like, come here, come around the desk for a second.
我只是在和他说话——现在，我是一名主管——他说，过来，到办公桌旁边来一会儿。
I want to show you something on the computer.
我想给你看电脑上的一些东西。
I'm like, OK, what's going on?
我想，好吧，发生了什么事？
So I come around to look.
于是我就过来看看。
I'm like, hey-- and it's women pole dancing, and they're, like, licking on each other in a strip club and pole dancing.
我想，嘿——这是女人钢管舞，她们就像在脱衣舞俱乐部和钢管舞中互相舔舐。
He's like, can you do this?
他说，你能做到吗？
And he's calling the other male sup-- come here, come here, let me show you what I'm showing Powell.
他正在呼唤另一位男主管——过来，过来，让我给你展示我正在向鲍威尔展示的东西。
And they're both showing it to me.
他们都向我展示了它。
He's like, yeah, I seen that.
他说，是的，我看到了。
I seen that on YouTube.
我在 YouTube 上看到过。
It's crazy, right?
太疯狂了，对吧？
Powell, you could do that, right?
鲍威尔，你可以做到，对吧？
You could do that?
你能做到吗？
You do that at home?
你在家做这个吗？
In LaDonna's head, she's Sheryl Sandberg right here.
在拉唐娜的脑海里，她就是谢丽尔·桑德伯格。
They were imagining her in a porn show, pole dancing.
他们想象她在色情表演中跳钢管舞。
And I was like, you know what?
我当时想，你知道吗？
Fuck the both of you.
你们两个都他妈的。
And I just walked out.
我就走了出去。
I just walked out.
我刚走出去。
I was like, you two are the worst, the worst type of people.
我当时想，你们两个是最糟糕、最糟糕的人。
I walked out.
我走了出去。
Did you say that to them, or did you just--
你是对他们这么说的，还是你只是——
I said that to them, and they just laughed me off.
我对他们这么说，他们只是一笑置之。
They laughed me off.
他们嘲笑我。
So it wasn't just Kevin.
所以不仅仅是凯文。
It was Kevin's boss too-- Chris Timberlake, who was now her boss.
这也是凯文的老板——克里斯·汀布莱克，现在是她的老板。
He told LaDonna, you have nice lips, made comments about her body.
他告诉拉唐娜，你的嘴唇很好，对她的身体发表了评论。
When she'd go to the copier, he'd come up behind her and push into her.
当她去复印机时，他会走到她身后并推入她。
Chris Timberlake, like Kevin McNamara, did not want to talk to us for this story.
克里斯·汀布莱克（Chris Timberlake）和凯文·麦克纳马拉（Kevin McNamara）一样，不想与我们谈论这个故事。
LaDonna says she'd come in to work to find other supervisors gathered around someone's phone, watching videos of people having sex.
拉唐娜说，她上班时发现其他主管围在某人的手机旁，观看人们做爱的视频。
They'd invite her over and ask her if she could do it like that.
他们会邀请她过来，问她是否可以这样做。
LaDonna surveilled the supervisors in the same way they used to surveil her.
拉唐娜监视主管的方式与他们过去监视她的方式相同。
She studied how they operated and just how closely they watched the women who worked there.
她研究了他们的运作方式以及他们对在那里工作的女性的监视程度。
Like with one guard, Marsha-Nique Irving.
就像一位后卫玛莎-尼克·欧文一样。
She would change her hair often or her makeup often, and they would make sexual comments about it.
她经常换发型或化妆，他们会对此发表性评论。
Like what?
比如什么？
LaDonna Powell Like, oh, you saw Marsha-Nique?
拉唐娜·鲍威尔：哦，你看到玛莎妮克了吗？
Her titties look good today, and she got her hair done.
今天她的胸部看起来很好，而且她也做了头发。
Or she would change her lashes-- like, they were longer.
或者她会改变她的睫毛——比如，它们更长。
Like, oh, she got porno-star lashes, things like that.
就像，哦，她有色情明星般的睫毛之类的。
And she would always brush them off.
而她总是对它们不屑一顾。
And she was very feisty, and I loved that-- I loved to watch her answer them.
她非常活跃，我喜欢这一点——我喜欢看她回答问题。
And it was like, good for you.
就像，对你有好处。
You know?
你知道？
It was like, good for you.
就像，对你有好处。
LaDonna was working one night, and she heard Marsha-Nique radio in to her supervisor, Osvaldo Ortiz-- everyone called him Ozzie.
一天晚上，拉唐娜正在工作，她听到玛莎妮克用无线电给她的主管奥斯瓦尔多·奥尔蒂斯（Osvaldo Ortiz）打电话——每个人都叫他奥齐。
LaDonna was doing paperwork.
拉唐娜正在做文书工作。
Ozzie was sitting with another male supervisor, monitoring the guard radios.
奥齐和另一位男主管坐在一起，监视警卫无线电。
And Marsha-Nique radioed to say she needed bathroom relief.
玛莎-尼克通过无线电说她需要上厕所缓解一下压力。
And I watched him tell her four times, oh, give me a few minutes.
我看着他四次告诉她，哦，给我几分钟。
I'm trying to find somebody.
我正在努力找人。
They were never trying to find somebody.
他们从来没有试图找人。
Never once did they call anybody else, ask anybody else, check a sheet to see if you had somebody else.
他们从来没有给其他人打电话，询问其他人，检查表格看看你是否有其他人。
The two men that were in there was like, fuck her, she always talking shit, fuck her.
那里的两个男人就像，操她，她总是说废话，操她。
And it made me look up, because I was doing paperwork.
这让我抬起头来，因为我正在做文书工作。
And I turned, and I was like, this is what they were saying about me when I was asking to use the bathroom.
我转过身来，我想，当我要求使用卫生间时，他们就是这么说我的。
And it was so much validation.
这是如此多的验证。
My assumptions were validated.
我的假设得到了验证。
It was like, wow, this is really what you guys are doing.
就像，哇，这真的是你们在做的事情。
This went on for hours.
这持续了几个小时。
LaDonna didn't say anything at first.
拉唐娜一开始什么也没说。
She just watched, as Marsha-Nique radioed again.
她只是看着玛莎妮克再次发出无线电信号。
Calling to go to the bathroom-- and she said to them, I have my period.
打电话去洗手间——她对他们说，我来月经了。
You could tell she was already hesitant to say it, because she's saying it on a live stream.
看得出她已经在犹豫要不要说这句话了，因为她是在直播中说的。
Not only can all of us hear it-- which is like 57 radios of people-- now you're making her say that, and the client can also hear her.
不仅我们所有人都能听到——就像 57 个人的收音机一样——现在你让她这么说，客户也能听到她的声音。
So that's our 57 radios and eight radios Port Authority in Manhattan and Port Authority in JFK can hear.
这就是我们的 57 个收音机和曼哈顿港务局和肯尼迪港务局可以听到的八个收音机。
Embarrassing.
尴尬。
She ended up using the bathroom on herself and bleeding on herself that day.
那天她最终自己上厕所并流血了。
Nothing, no sorry.
没什么，不抱歉。
They were all laughing about it, thought it was hilarious.
他们都笑了，觉得这很搞笑。
Oh, she going to sit in her piss until she gets off.
哦，她要坐在尿里直到下车。
Like, they had no concern for her.
就像，他们不关心她。
The supervisor, Ozzie, did not want to talk to us.
主管奥齐不想和我们说话。
I did talk to Marsha-Nique.
我确实和玛莎妮克谈过。
She describes this the same way LaDonna does.
她对此的描述与拉唐娜的描述相同。
But of course, at the time, Marsha-Nique couldn't see what was happening in the supervisor's office, the things LaDonna was now seeing clearly.
当然，当时玛莎-尼克看不到主管办公室里发生的事情，而拉唐娜现在却看得清清楚楚。
I'm not just paranoid.
我不只是偏执狂。
This is in stereo.
这是立体声。
Because seriously, I really was like, OK, maybe you're just paranoid.
因为说真的，我真的想，好吧，也许你只是偏执而已。
And then you get in the office, and it's like, oh, no. They're disgusting.
然后你走进办公室，感觉就像，哦，不。他们很恶心。
It's just disgusting.
这太恶心了。
This is what you're doing at work-- at work.
这就是你在工作中所做的事情。
I think they need a shirt that says "At Work." Maybe they don't get it.
我认为他们需要一件印有“At Work”字样的衬衫。也许他们不明白。
We are at work.
我们正在工作。
It's just like a little T-shirt reminder.
这就像一个小 T 恤提醒。
Right.
正确的。
Every time they start to do it, they're like, oh, wait, at work.
每次他们开始这样做时，他们都会说，哦，等等，在工作。
Yes, you're at work.
是的，你在工作。
Being at work means something specific to LaDonna, something she assumes is universal but not everyone feels.
工作对拉唐娜来说意味着某种特殊的东西，她认为这是普遍存在的，但并不是每个人都有这种感觉。
To her, you're at work.
对她来说，你正在工作。
It's almost like saying you're at church.
这几乎就像说你在教堂一样。
You're supposed to be your best and look out for others.
你应该做到最好并照顾别人。
In Lean In, Sheryl Sandberg tells a story.
在《向前一步》中，谢丽尔·桑德伯格讲述了一个故事。
When she was pregnant-- she was working at Google-- it was the early years of the company.
当她怀孕时——她正在谷歌工作——那是公司的早期阶段。
And she was late for a meeting.
她开会迟到了。
She had to park way far out.
她不得不把车停在很远的地方。
The company was growing so fast, there was no parking close by.
公司发展太快了，附近没有停车场。
And after running, with a big belly, to get to her meeting, Sandberg marched in to speak with Sergey Brin and Larry Page, the founders of Google.
挺着大肚子跑去参加会议后，桑德伯格走进去与谷歌创始人谢尔盖·布林和拉里·佩奇交谈。
We need pregnancy parking, she said.
“我们需要怀孕停车位，”她说。
Oh, they said.
哦，他们说。
Sure, of course.
当然，当然。
They just never thought of it before.
只是他们之前从没想过而已。
Sandberg writes, "That is the power of being in the room.
桑德伯格写道：“这就是在房间里的力量。
The other pregnant women must have suffered in silence.
其他孕妇肯定都在默默承受着。
Having one pregnant woman at the top made the difference." That was the power LaDonna felt she had, in the room, when Marsha-Nique called in.
一名孕妇担任高层就带来了不同。”当玛莎-尼克进来时，拉唐娜在房间里感受到了这种力量。
And she used it.
她用了它。
And when I said it to them, the first time-- like, so she's not going to get to go to the bathroom?
当我第一次对他们说这句话时——就像，所以她不会去洗手间？
No, I'm not going to send that relief over there for her.
不，我不会为她寄去救济品。
She'll figure it out.
她会弄清楚的。
How?
如何？
There's nowhere for her to go.
她无处可去。
She's not a-- she can't just pull her penis out and pee in the woods.
她不是——她不能只是把她的阴茎拉出来然后在树林里撒尿。
And then he just-- he was like, this is what she's calling for?
然后他只是——他说，这就是她所要求的？
And I'm like, you get a period?
我想，你来月经了吗？
And he looks at me.
他看着我。
I'm like, you tell me if you get a period, if you know exactly-- a woman doesn't want to keep a pad on more than four hours.
我想，你告诉我你是否来了月经，如果你确切地知道的话——女人不想让卫生巾停留超过四个小时。
And it's that kind of thing that I just wanted to be in the room to be able to say-- consider this person, consider them as a person.
我只是想在房间里说这样的话——考虑这个人，将他们视为一个人。
Consider this person-- that is what LaDonna's presence was supposed to do, to induce empathy, the kind of consideration she had wanted from her boss, Kevin, when she was out in the field.
想想这个人——这就是拉唐娜的存在应该做的事情，引起同理心，当她在外地时，她希望从她的老板凯文那里得到这种考虑。
LaDonna put herself in the supervisor's room with him, made him see her-- blue shirt, just like him.
拉唐娜和他一起呆在主管的房间里，让他看到她——蓝色衬衫，就像他一样。
But LaDonna says when she came in as supervisor, Kevin's response was not to consider her.
但拉唐娜说，当她担任主管时，凯文的反应是不考虑她。
She says his response was, wow, they must have been scraping the bottom of the barrel to bring you in.
她说他的反应是，哇，他们一定是刮破了桶底才能把你带进来。
LaDonna says Kevin would violate protocol and change the schedule without regard to people's medical needs.
拉唐娜表示，凯文会违反协议并改变时间表，而不考虑人们的医疗需求。
LaDonna would correct him.
拉唐娜会纠正他。
Consider this person.
考虑一下这个人。
When he told the LaDonna to change the payroll so they wouldn't have to pay one of the guards overtime he was owed, LaDonna held onto the piece of paper and said, no.
当他告诉拉唐娜更改工资单，这样他们就不必支付一名警卫应得的加班费时，拉唐娜拿着那张纸说，不。
And then he took the paper, and he threw it back in my face.
然后他接过那张纸，又把它扔回我脸上。
And he was like, you're always talking back.
他说，你总是顶嘴。
You're always talking back.
你总是顶嘴。
It was like, I just-- I didn't know what to say.
就像，我只是——我不知道该说什么。
And then he was like I'm tired of seeing you niggers' faces, and he walked out the room.
然后他就好像我厌倦了看到你们这些黑鬼的脸一样，然后他走出了房间。
That was just like, wow.
那就像，哇。
So now we know why you feel like I'm the bottom of the barrel and those kind of things and I'm disgusting.
所以现在我们知道为什么你觉得我是最底层的人以及诸如此类的事情，而且我很恶心。
So thank you for letting me know.
所以谢谢你让我知道。
I remember being so enraged.
我记得当时我很生气。
I was like, there's got to be a law against this.
我当时想，必须有一条法律来禁止这种行为。
And I remember there was a book with all the codes and everything from the company.
我记得有一本书包含公司的所有代码和所有内容。
And I went through the book and I found discrimination, I found hostile work envir-- ugh, I'm sorry.
我读完这本书，发现了歧视，发现了充满敌意的工作环境——呃，我很抱歉。
That's OK.
没关系。
LaDonna Powell And I wrote it up.
拉唐娜·鲍威尔 我把它写下来了。
And I wrote the pages, and I did all this stuff, and I wrote a four-- I wrote a complaint.
我写了这些页面，我做了所有这些事情，我写了四页——我写了一份投诉。
It was, like, four pages long.
它大约有四页长。
I turned it in to the woman who was in human resources.
我把它交给了人力资源部的那位女士。
I gave it to the man-- I hand-delivered it to them.
我把它给了那个人——我亲手把它交给了他们。
I can't experience this anymore.
我再也无法经历这种事了。
Like, I'm tired of working under Kevin.
就像，我厌倦了在凯文手下工作。
I said, every time I'm by myself with him, he finds a way to tear me down, talk to me disgusting.
我说，每次我和他单独在一起的时候，他都会想尽办法来贬低我，对我说恶心的话。
I'm tired of it.
我厌倦了。
Forever I have to experience this, just because I stood up for myself?
我必须永远经历这样的事情，只是因为我为自己挺身而出？
It's just not fair.
这不公平。
They gave me the most nonchalant response.
他们给了我最漫不经心的回应。
Oh, Powell, you're reading too much into it.
哦，鲍威尔，你读得太多了。
I told you before, Kevin's just like that.
我之前告诉过你，凯文就是这样的人。
If you can't handle the position in there, let us know.
如果您无法胜任该职位，请告诉我们。
We'll put you back in the field.
我们会把你送回现场。
Everyone has a boss.
每个人都有一个老板。
LaDonna complained about Kevin to their boss, Chris Timberlake, and to his boss, project manager Martin Feeney.
拉唐娜向他们的老板克里斯·汀布莱克和他的老板、项目经理马丁·菲尼抱怨凯文。
Martin Feeney also declined to talk to us.
马丁·菲尼也拒绝接受我们的采访。
There was a union for guards, but LaDonna wasn't a guard anymore.
有一个警卫工会，但拉唐娜不再是一名警卫了。
She was management.
她是管理层。
According to Allied protocol, every employee complaint triggers an investigation.
根据联盟协议，每一项员工投诉都会引发调查。
LaDonna says nobody followed up with her about what happened with Kevin beyond that one conversation with HR and Martin Feeney, which she says ended with Martin Feeney telling her, kick him in the balls next time.
拉唐娜说，除了与人力资源部和马丁·菲尼的那次谈话之外，没有人跟踪她与凯文发生的事情。她说，谈话结束时马丁·菲尼告诉她，下次踢他的蛋蛋。
LaDonna knew this strategy already.
拉唐娜已经知道这个策略了。
She knew it didn't work.
她知道这不起作用。
When she was 19, working at Applebee's, she says a coworker grabbed her ass and said he liked Jamaican bodies.
当她 19 岁时，在 Applebee’s 工作时，她说一位同事抓住了她的屁股，并说他喜欢牙买加的身材。
She turned around and smashed him in the face with a big metal spoon.
她转过身来，用一把大金属勺砸在他脸上。
Didn't help.
没有帮助。
LaDonna had tried all the things.
拉唐娜尝试了所有的方法。
They weren't working.
他们没有工作。
And no matter how far I leaned into my career-- I made it-- I'm the first female to ever start there as a guard at my age and make it to a supervisor.
无论我在职业生涯中取得了多大的进步——我做到了——我是第一个在我这个年纪从警卫开始并晋升为主管的女性。
I leaned all the way in without letting anyone touch me, with just showing I was capable-- I could read, I could type, I was able, I understood the job.
我一路倾身，不让任何人碰我，只是表明我有能力——我可以阅读，我可以打字，我有能力，我理解这份工作。
I made it all the way to supervisor.
我一路走到了主管那里。
Still, I'm still being harassed.
尽管如此，我仍然受到骚扰。
It just didn't work.
它只是不起作用。
It worked as far-- OK, now I've excelled in my career, but I'm still being harassed.
到目前为止，它一直有效——好吧，现在我在职业生涯中表现出色，但我仍然受到骚扰。
Now what?
现在怎么办？
Now what do we do?
现在我们该怎么办？
LaDonna settled on a new idea for how to fix it all at once.
拉唐娜想出了一个如何一次性解决所有问题的新想法。
She could see clearly how the male supervisors were treating the guards now that she was on the inside.
身在里面，她可以清楚地看到男主管是如何对待警卫的。
She could also suddenly see the female guards and how they were responding.
她也突然看到了那些女守卫的反应。
She was in the office every day with another male supervisor, and the women guards would show up in there.
她每天和另一个男主管一起在办公室，女警卫也会出现在那里。
They come in, they're bringing him lunch, shirt open, breasts out-- oh, hi.
他们进来了，给他送午餐，敞开衬衫，露出胸部——哦，嗨。
So some of them were benefiting, using it as a tool to get what they wanted out of it.
因此，他们中的一些人受益匪浅，利用它作为工具来获取他们想要的东西。
And watching them with the men supervisors, it was like, why are you doing that?
看着他们和男主管一起，我就想，你为什么要这么做？
But they're doing it for a good post, for overtime, for a better break.
但他们这样做是为了得到一个好职位，为了加班，为了更好的休息。
It's like, don't do that.
就像，不要这样做。
Just don't do it.
只是不要这样做。
If we all would say no, it would make it easier for all of us saying no. But you saying yes makes it harder for me saying no. Let's just say no, because we're at work.
如果我们都说“不”，那么我们所有人都会更容易说“不”。但你说“是”让我更难说“不”。我们就说不吧，因为我们正在工作。
Let's say no.
我们说不。
This was it.
就是这样。
When LaDonna heard Allied needed someone to train the new recruits, newly-hired guards, she immediately volunteered herself.
当拉唐娜听说盟军需要有人来训练新兵、新雇佣的警卫时，她立即自告奋勇。
These people are new.
这些人都是新人。
She could teach them.
她可以教他们。
This was her new idea.
这是她的新想法。
She would change the entire culture of the place by starting at the beginning, when people were hired.
她将从雇用员工的一开始就改变这个地方的整个文化。
She would train them correctly.
她会正确地训练他们。
She could teach the women not to respond to sexual advances.
她可以教导女性不要对性挑逗做出反应。
She would teach them to focus on work, security.
她会教他们专注于工作和安全。
And all the new hires would take root in this place, like an invasive species.
而所有的新员工都会像入侵物种一样在这个地方生根发芽。
They would change the entire ecology.
他们将改变整个生态。
The supervisors would not respond to LaDonna telling them to change, so she'd change the world around them.
主管们不会回应拉唐娜告诉他们要改变的事情，所以她会改变他们周围的世界。
Chana Joffe-Walt.
查纳·乔夫-沃尔特。
Coming up, the re-education campaign begins.
即将到来，再教育运动开始了。
That's in a minute from Chicago Public Radio, when our program continues.
芝加哥公共广播电台一分钟后我们的节目仍在继续。
It's This American Life.
这就是美国生活。
I'm Ira Glass.
我是艾拉·格拉斯。
Today's program, "LaDonna." We're telling the story of LaDonna Powell and watching as she brings her enormous sense of mission to the job of securing JFK airport in New York, and to making the company that she works for, Allied Universal, a better place to work.
今天的节目是《拉唐娜》。我们正在讲述拉唐娜·鲍威尔的故事，并观看她将巨大的使命感投入到保护纽约肯尼迪机场的工作中，并让她工作的公司 Allied Universal 成为一个更好的工作场所。
We've arrived at Act Two of our program.
我们已经到了节目的第二幕了。
Act Two, The New Guard.
第二幕，新守卫。
So, as you heard in the first half of the show, LaDonna had tried managing up, to reshape her boss's behaviors.
因此，正如您在节目前半部分所听到的那样，拉唐娜尝试向上管理，以重塑老板的行为。
Now she went in the opposite direction.
现在她却往相反的方向走去。
And she created something brand new.
她创造了一些全新的东西。
She was going to start from the beginning, training the new recruits.
她要从头开始，训练新人。
Again, here's Chana Joffe-Walt.
查纳·乔夫-沃尔特（Chana Joffe-Walt）再次报道。
LaDonna did not actually have any experience teaching or training anyone.
拉唐娜实际上没有任何教学或培训任何人的经验。
So she did what she does-- she read, collected tips, watched online videos about giving presentations.
所以她做了她该做的事——她阅读、收集技巧、观看有关演讲的在线视频。
She bought The Essential HR Handbook and read about onboarding, how to set company culture from day one.
她购买了《人力资源必备手册》，并阅读了有关入职、如何从第一天开始就设定公司文化的内容。
Because it talks about, in HR, knowing your people.
因为在人力资源领域，它谈论的是了解你的员工。
So I made sure every time they came into the class I knew who was wearing-- oh, you had a pink shirt on yesterday.
所以我确保每次他们走进课堂时我都知道谁穿着——哦，你昨天穿了一件粉红色的衬衫。
People like to know you know them.
人们喜欢知道你了解他们。
First class, LaDonna opened with the piece of education people at Allied seemed to have missed-- how to act in a workplace.
第一节课，拉唐娜以联合公司的人们似乎错过的教育作为开场——如何在工作场所行事。
She held up the AlliedBarton employee handbook.
她举起 AlliedBarton 员工手册。
She explained, Allied has a multimillion dollar contract to protect this airport.
她解释说，联合航空有一份价值数百万美元的合同来保护这个机场。
That is our job.
这是我们的工作。
It is what the airport, the client, wants us to be focused on 100% of the time.
这就是机场、客户希望我们 100% 关注的事情。
The client is paying us for a certain quality of work environment.
客户付钱给我们是为了获得一定质量的工作环境。
The client is paying us for a certain quality of person working here.
客户向我们支付一定素质的员工费用。
For one thing, I would always tell them, this is a sexual harassment-free environment.
一方面，我总是告诉他们，这是一个没有性骚扰的环境。
And I would say to them, you want to read this page-- I can't remember the page at this moment, but I always said, you want to read this page.
我会对他们说，你想读这一页——我现在不记得该页了，但我总是说，你想读这一页。
You want to know your rights.
您想知道您的权利。
This is a place where you should be able to come to work, not be touched or solicited for sex.
这是一个您应该能够来上班的地方，而不是被触摸或被索取性行为的地方。
You don't want to let people think it's OK to solicit you for sex.
您不想让人们认为向您进行性行为是可以的。
This is a place of security.
这是一个安全的地方。
No matter what's happening here, don't adapt to that.
无论这里发生什么，都不要适应。
They should know they're allowed to use the bathroom.
他们应该知道他们可以使用浴室。
They should know they can't walk off the post.
他们应该知道他们不能离开岗位。
Things will happen here.
这里将会发生一些事情。
And if it happens, you want to take note.
如果发生这种情况，您需要注意。
That was always one of my biggest things to them-- you want to write it down.
这一直是我对他们来说最重要的事情之一——你想把它写下来。
You have a right.
你有权利。
I was trying.
我正在尝试。
And I'm like, listen, open your mind to what I'm saying to you.
我想，听着，敞开心扉接受我对你说的话。
And then I would just give them morals my mom dropped in my brain, hoping it would stick to them.
然后我会把妈妈灌输给我的道德准则传授给他们，希望他们能坚持下去。
Like what?
比如什么？
LaDonna Powell Like, take your book.
拉唐娜·鲍威尔 就像，带上你的书。
She would always say that, because in West India, they say, "take your book," meaning "go to school." She's like, you don't need bagga fren, you don't need man, you don't need-- you need your book.
她总是这么说，因为在西印度，他们说“带上你的书”，意思是“去上学”。她就像，你不需要 bagga fren，你不需要男人，你不需要 - 你需要你的书。
I'm like, OK, this lady.
我想，好吧，这位女士。
LaDonna was improvising her own book, her own workplace manifesto.
拉唐娜正在即兴创作她自己的书，她自己的职场宣言。
She had gathered bits and pieces from this book and that one, adding her own experience, her insights, wisdom from her mom.
她从这本书和那本书中收集了一些零碎的东西，加入了她自己的经验、她的见解和她妈妈的智慧。
And she was trying it out on her first audience.
她正在第一批观众身上进行尝试。
For a long time, LaDonna had imagined what her book would be if she ever wrote one.
很长一段时间以来，拉唐娜一直在想象，如果她写了一本书，她的书会是什么样子。
She told me she had even thought of a title, Do a Little More-- it's something her mom used to say to her.
她告诉我，她甚至想到了一个标题，“多做一点”——这是她妈妈经常对她说的话。
And her trainings did what all those best-selling motivational books do.
她的训练起到了所有那些畅销励志书籍的作用。
She said, do what I did, it can work for you too.
她说，像我那样做，对你也有用。
She encouraged them to push themselves, imagine themselves on a grand stage.
她鼓励他们鞭策自己，想象自己站在一个大舞台上。
Don't be afraid.
别害怕。
Be motivated to go forward.
有动力继续前进。
You do a little more than the other workers and do your training, you elevate.
你比其他工人多做一点，并进行培训，你就会提升。
You're worth it.
你值得。
It was like, you're definitely worth it.
就像，你绝对值得。
People were into it.
人们很喜欢它。
I talked to guards who went through the LaDonna Powell training, and it was a thing.
我和接受过拉唐娜鲍威尔训练的后卫交谈过，这是一件事。
It was motivating and clear.
这是激励人心且清晰的。
LaDonna trained hundreds of people after that-- new recruits, and she started to do refresher trainings for the existing guards.
此后，拉唐娜培训了数百名新兵，并开始对现有警卫进行进修培训。
People would leave class saying, we're going to vote Powell for president.
人们离开课堂时会说，我们要投票给鲍威尔当总统。
You've got my vote, Powell.
我投你一票，鲍威尔。
She taught people from retail jobs and former military people, men and women.
她教过从事零售工作的人和前军人，无论男女。
She liked them.
她喜欢它们。
The women were focused-- not on sexual favors but on work.
这些女性关注的不是性利益，而是工作。
There was one in her class who was super talkative, opinionated.
她班上有一个人非常健谈，固执己见。
And she was like, you know what?
她说，你知道吗？
I'm going to be a supervisor.
我要当监督员
And I was like, OK.
我当时想，好吧。
Do it.
做吧。
You can do that.
你可以这么做。
You can do whatever you want.
你可以做任何你想做的事。
Honestly, always in my mind, those guys are gone, and we can just fix it better.
老实说，我一直在想，那些人已经走了，我们可以更好地解决它。
Oh, you're picturing the future workplace?
哦，你在想象未来的工作场所吗？
Right, up there-- if they had, like, two more women there, just to speak logic, like, no-- you know, just someone to say, no, instead of, yeah, dude, that's good, bro, yeah, do that-- it might be better.
是的，在那里——如果他们那里还有两个女人，只是为了讲逻辑，比如，不——你知道，只是有人说，不，而不是，是的，伙计，那很好，兄弟，是的，这样做——可能会更好。
LaDonna trained 330 people at Allied-- 80% of the workplace, between new people and refreshers.
LaDonna 在 Allied 培训了 330 名员工，其中包括新员工和进修人员，占工作场所的 80%。
80%.
80%。
She felt good, like it was going well.
她感觉很好，好像一切都很顺利。
And then, one day, LaDonna was teaching a refresher course.
然后，有一天，拉唐娜正在教授一门进修课程。
She was standing in front of the classroom, by the projector, in the middle of class, and a black guard raised his hand.
她站在教室前面，投影仪旁边，上课的时候，一个黑人警卫举起了手。
He told me the story of the supervisor calling him a nigger.
他给我讲了主管骂他黑鬼的故事。
And he was like, it's not the first time.
他说，这不是第一次了。
And this is in front of the class.
这是在全班同学面前。
This is is a class of-- roughly, this night, it had to be, like, 11 people in the class.
这是一个班级——大致来说，这个晚上，班级里必须有 11 个人。
And he's telling the story, and everyone knew.
他正在讲述这个故事，每个人都知道。
So I said to him, who else in here?
于是我对他说，这里还有谁？
And they all were just looking at each other.
他们都只是互相看着对方。
I was like, you guys can tell me.
我当时想，你们可以告诉我。
I was like, you know you can trust me.
我当时想，你知道你可以信任我。
I'll take it to management.
我会把它交给管理层。
And they were like, no one's going to do anything about him.
他们说，没有人会对他做什么。
They never do anything about him.
他们从来没有对他做什么。
They we're talking about Kevin, which LaDonna had already assumed.
我们谈论的是凯文，拉唐娜已经猜到了。
Again, we asked Kevin for a response to this.
我们再次询问凯文对此的回应。
He declined.
他拒绝了。
And I was just trying to tell them, listen, if you write it down, maybe-- you know, we can try.
我只是想告诉他们，听着，如果你把它写下来，也许——你知道，我们可以尝试。
Let's just try.
我们来试试吧。
When they said to you, who am I going to complain to, when you--
当他们对你说，我该向谁抱怨，当你——
I said, you've said it to me, I'm not just going to leave it here.
我说，你已经对我说了，我不会把它留在这里。
It's not OK.
这不行。
It really bothered me so much to even hear that being said.
听到这样的说法真的让我很困扰。
And the fact that the people we're managing are mostly African-American, minorities, Latin, that's a problem.
事实上，我们管理的人大多是非裔美国人、少数族裔、拉丁裔，这是一个问题。
You shouldn't be overseeing those people, because you don't value them either.
你不应该监督这些人，因为你也不重视他们。
You don't value us.
你不重视我们。
So I go to management.
所以我就去管理层。
They look at me, they look at each other, they kind of smirk.
他们看着我，他们互相看着对方，他们有点傻笑。
They're like, you know how he is.
他们就像，你知道他怎么样。
I don't know why you keep taking this so personal.
我不知道你为什么总是把这件事看得太私人化。
Well, sorry.
好吧，抱歉。
The black color of my skin would be one reason.
我皮肤的黑色是原因之一。
And that's not OK.
那不行。
Allied is an enormous, multibillion dollar company.
联合公司是一家价值数十亿美元的巨大公司。
LaDonna knew the rules come from the top, and these supervisors at JFK were not the top.
拉唐娜知道规则来自高层，而肯尼迪机场的这些主管并不是高层。
Allied JFK is one of 20,000 Allied locations.
盟军肯尼迪机场是盟军 20,000 个地点之一。
Allied provides security to libraries and museums and malls and baseball stadiums and government buildings.
Allied 为图书馆、博物馆、购物中心、棒球场和政府大楼提供安全保障。
Allied guards are in the waiting rooms of hospitals.
盟军警卫在医院的候诊室里。
They're standing at the gates of universities.
他们站在大学门口。
They're riding Segways at parks.
他们在公园里骑赛格威。
They protect nursing homes and resorts and construction sites.
他们保护疗养院、度假村和建筑工地。
They are in all 50 states.
他们遍布全美 50 个州。
All of that to say, this is a huge company with a chain of command that expands well beyond the airport.
综上所述，这是一家大公司，其指挥系统远远超出了机场。
Everyone has a boss, and there were many, many bosses at Allied.
每个人都有一个老板，而联合公司有很多很多的老板。
Good leadership was up there somewhere.
良好的领导力就在某个地方。
This is why LaDonna insisted her students report infractions.
这就是为什么拉唐娜坚持要求她的学生举报违规行为。
They needed documentation.
他们需要文档。
Maybe if these written complaints built up, they could build a ladder up high enough to reach the responsible leaders.
或许，如果这些书面投诉不断积累，他们就可以搭建一个足够高的阶梯，到达负责的领导手中。
There were more complaints from guards in LaDonna's classes, especially in the refresher courses-- harassment, racist comments.
在拉唐娜的课堂上，特别是在进修课程中，保安提出了更多的投诉——骚扰、种族主义言论。
Keep writing things down, she'd say.
她会说，继续写下来。
Take notes.
记笔记。
Call this OSHA number and report a safety violation.
拨打此 OSHA 电话并举报安全违规行为。
A woman came to her and said Kevin had been harassing her.
一名女子找到她，说凯文一直在骚扰她。
So I said, did you write this down?
所以我说，你把这个写下来了吗？
And she was like, I don't know.
她说，我不知道。
You know how he is.
你知道他怎么样。
And I'm like, I understand everything you're saying, but you have to fight for yourself.
我想，我理解你所说的一切，但你必须为自己而战。
I'm going to go fight for you right now.
我现在就要去为你而战。
But what I need you to promise me you're going to do is also fight for yourself, because there's a lot of fighting I'm doing right now for everybody, and I kind of need you guys to fight back also.
但我需要你向我保证你要做的也是为自己而战，因为我现在正在为每个人做很多斗争，我也需要你们也反击。
She did what I told her to do.
她做了我告诉她做的事。
And then that resulted in her being a target.
然后这导致她成为目标。
So I don't know.
所以我不知道。
It's like, I felt like I told her the right thing, honestly.
老实说，我觉得我告诉她的是正确的事情。
I felt like I told all of them the right thing, because you are supposed to speak up for yourself.
我觉得我告诉他们所有人的事情都是正确的，因为你应该为自己说话。
Why can they just not stop?
为什么他们就是停不下来？
Do you still feel, though, that that was the right-- the approach that you took to those classes was, I'm going to teach people to be like me.
不过，你仍然觉得那是正确的吗？你在这些课程中采取的方法是，我要教人们像我一样。
Yes.
是的。
Chana Joffe-Walt And this woman is saying to you, I did the thing that you told me to, and it did not end up well for me so far, right?
Chana Joffe-Walt 这个女人对你说，我做了你告诉我的事，但到目前为止我的结局并不好，对吗？
Right.
正确的。
Chana Joffe-Walt Does that make you doubt your approach?
Chana Joffe-Walt 这是否让您怀疑自己的方法？
It doesn't make me doubt my approach.
这并不会让我怀疑我的方法。
It makes me feel like their response is wrong.
这让我觉得他们的反应是错误的。
There was one thing that did make LaDonna doubt everything.
有件事确实让拉唐娜怀疑了一切。
One woman, an enthusiastic, ambitious guard whom LaDonna had trained a few months earlier, came to her and told her she'd been sexually assaulted by another guard-- not on the premises and not during work, but by a coworker.
几个月前，拉唐娜训练了一名热情、雄心勃勃的警卫，她来找她，告诉她自己遭到了另一名警卫的性侵犯——不是在工作场所，也不是在工作期间，而是被一名同事性侵犯。
LaDonna says she listened and told her that it wasn't OK, what had happened to her, and they needed to do something.
拉唐娜说，她听了并告诉她，这不太好，她发生了什么事，他们需要做点什么。
No, no, no, the woman responded, she just wanted to tell someone.
不不不，女人回答道，她只是想告诉别人。
LaDonna says she didn't think anything needed to happen.
拉唐娜说她认为不需要发生任何事情。
It's like somebody has to help her.
就好像必须有人帮助她一样。
And I can't hold something like that inside, because then it's going to drive me insane.
我不能把这样的东西藏在心里，因为那样它会让我发疯。
I just couldn't.
我就是做不到。
There's no way.
没办法啊
LaDonna went to the other supervisors.
拉唐娜去找其他主管。
She says she told them the woman had been raped, and she told them who raped her.
她说她告诉他们这名妇女被强奸了，并告诉了他们谁强奸了她。
She asked the woman's direct supervisor, at the very least, don't put her on duty with him.
她请求那个女人的直属上司，至少不要让她跟自己一起值班。
But LaDonna says he didn't listen.
但拉唐娜说他没有听。
And every day after that, LaDonna went to work, and so did the woman, right alongside the man.
此后的每一天，拉唐娜都去上班，女人也跟着男人一起去上班。
I don't know what kind of psychological warfare that is.
我不知道这是什么样的心理战。
I don't even know how she still does it-- currently working, and they still put her with him after they found out.
我什至不知道她现在是怎么做到的——目前正在工作，他们发现后仍然把她和他在一起。
I don't know.
我不知道。
It makes my skin crawl.
这让我起鸡皮疙瘩。
The woman did not want to be interviewed for the radio.
该女子不想接受电台采访。
She wanted to handle this her own way.
她想用自己的方式处理这件事。
LaDonna wanted to go to upper management, but the woman didn't want to.
拉唐娜想进入高层管理部门，但那位女士不愿意。
She wanted to keep her job.
她想保住工作。
She told LaDonna she didn't need anything to be done.
她告诉拉唐娜她不需要做任何事情。
To LaDonna, that was acceptance.
对于拉唐娜来说，这就是接受。
People are not supposed to take from you without your permission.
未经您的许可，人们不应该拿走您的东西。
I just wanted her to understand she's worth fighting for.
我只是想让她明白她值得为之奋斗。
They should make you feel worth fighting for.
他们应该让你觉得值得为之奋斗。
She just-- ugh, she just doesn't see it that way.
她只是——呃，她只是不这么认为。
And there was nothing, no evidence LaDonna could point to to convince her otherwise.
拉唐娜没有任何证据可以证明她不相信这一点。
LaDonna was trying to force a reckoning that would require this woman, and everyone on staff, to see themselves differently, to be vigilant at all times.
拉唐娜试图强行进行一场清算，要求这位女士以及所有员工以不同的方式看待自己，时刻保持警惕。
But many of them were flagging.
但他们中的许多人都萎靡不振。
They were losing their sense of urgency, turning inward, away from revolution.
他们正在失去紧迫感，转向内向，远离革命。
LaDonna never turned away.
拉唐娜从未转身离开。
Nine months after this, she was pulled into a meeting with HR and the project manager, the big boss at Allied JFK.
九个月后，她被拉去与人力资源部和项目经理（联合肯尼迪机场的大老板）开会。
I was like, am I fired?
我当时想，我是被解雇了吗？
I asked three times.
我问了三遍。
Am I fired?
我被解雇了吗？
Tell me what I'm fired for.
告诉我我为什么被解雇。
Am I fired for talking up?
我会因为乱说话而被解雇吗？
And he's like, oh, I wish you would close your mouth.
他就像，哦，我希望你闭上你的嘴。
And I said, what am I fired for?
我说，我为什么被解雇？
And I started reeling off everything.
我开始滔滔不绝地讲述一切。
Am I fired for talking up?
我会因为乱说话而被解雇吗？
About what, the sexual harassment?
关于什么，性骚扰？
About being called a nigger?
被称为黑鬼？
And I started saying ev-- I said, all the stuff that goes on in this place, everybody sleeping with everybody, people don't even do their job.
我开始说 ev——我说，这个地方发生的所有事情，每个人都和每个人上床，人们甚至不做自己的工作。
And I just started saying everything to him.
我就开始对他说出一切。
I said, so am I fired?
我说那我就被解雇了吗？
No, you're not fired.
不，你没有被解雇。
We'll call you in a few days, and we'll let you know something.
几天后我们会打电话给您，并通知您一些信息。
LaDonna says they didn't call.
拉唐娜说他们没有打电话。
Weeks later, when she logged into Allied's online portal, that's where she saw she had been terminated.
几周后，当她登录 Allied 的在线门户时，她发现自己已被解雇。
LaDonna had cycled through so many different strategies at Allied, but she had actually never thought about a lawsuit until this point.
拉唐娜（LaDonna）在联合公司（Allied）尝试过多种不同的策略，但实际上直到此时她才考虑过提起诉讼。
And when she talked to a lawyer, the lawyer said, this would be a stronger case if you knew other people had experienced the same thing.
当她与律师交谈时，律师说，如果你知道其他人也经历过同样的事情，那么这个案子就会更有力。
I do, LaDonna said.
我愿意，拉唐娜说。
I trained them.
我训练了他们。
I trained everybody.
我训练了所有人。
I was a supervisor.
我是一名主管。
I saw everything.
我看到了一切。
The lawyer perked up.
律师精神一振。
Well, if you can get other people to join you, you'd have a stronger case.
好吧，如果你能让其他人加入你的行列，你的理由就会更充分。
LaDonna sat down, made a list of women she knew had experienced harassment and were no longer at Allied, and one morning she went through the list.
拉唐娜坐下来，列出了一份她认识的曾遭受过骚扰并已不再在联盟工作的女性的名单，一天早上她浏览了这份名单。
The first woman she called said, I can't talk.
她打电话给的第一个女人说，我不能说话。
She wouldn't explain why.
她不愿解释原因。
LaDonna called the second woman, can't talk.
拉唐娜给第二个女人打电话，但无法说话。
Again, why?
再说一遍，为什么？
Eventually, this woman explained she had already sued Allied herself, settled the case, and signed a non-disclosure agreement-- an NDA.
最终，这位女士解释说，她自己已经起诉了 Allied，解决了此案，并签署了一份保密协议（NDA）。
Next woman LaDonna called, same thing.
下一个女人拉唐娜打来电话，同样的事情。
Wow.
哇。
This is what they've been doing.
这就是他们一直在做的事情。
These guys are still here.
这些家伙还在这里。
It's insane.
太疯狂了。
It's kind of insane to me.
这对我来说有点疯狂。
But you know what?
但你知道吗？
It's not an option.
这不是一个选择。
I hope you guys are listening.
我希望你们在听。
It's not an option.
这不是一个选择。
Wait, who are you talking to, "I hope you guys are listening"?
等等，你在跟谁说话，“我希望你们在听”？
I hope they're listening because I feel like, how many times do they get to do that?
我希望他们正在倾听，因为我觉得，他们有多少次这样做？
How many times do they get to do that before they actually take this serious and start making a change?
在他们真正认真对待并开始做出改变之前，他们需要这样做多少次？
We found court records for 11 lawsuits against Allied at JFK that allege workplace discrimination.
我们找到了肯尼迪机场针对 Allied 的 11 起诉讼的法庭记录，这些诉讼指控工作场所歧视。
It's unclear how many more Allied might have settled before the cases formally went to court.
目前还不清楚在案件正式提交法庭之前，还有多少盟军可能已经和解。
So LaDonna wasn't alone trying to push back.
所以拉唐娜并不是唯一一个试图反击的人。
Other women were fighting back too.
其他女性也在反击。
She had no idea.
她不知道。
They did come forward.
他们确实挺身而出。
The information was conveyed to a higher authority, to a court of law, and it did not make LaDonna or these women more secure.
这些信息被传达给了更高的权威机构、法庭，但这并没有让拉唐娜或这些女性更加安全。
It made them invisible.
这让他们隐形了。
LaDonna filed her lawsuit last October.
拉唐娜去年十月提起诉讼。
Soon after, three more people from Allied got in touch, asking to join her lawsuit.
不久之后，又有三名联合公司的人联系上她，要求加入她的诉讼。
And then, after that, there were two more workplace discrimination lawsuits filed against Allied at other New York sites-- the World Trade Center and LaGuardia Airport.
此后，在纽约的其他地点——世界贸易中心和拉瓜迪亚机场，又有两起针对联合航空的工作场所歧视诉讼。
LaDonna waited.
拉唐娜等待着。
Everyone has a boss.
每个人都有一个老板。
What else do you guys need to happen-- just what else, before you say, all right, let's get these guys out of here, they've went too far?
你们还需要做什么——在你们说之前，我们还需要做什么，好吧，让我们把这些家伙赶出去，他们已经太过分了？
OK, my name is Steve Jones, and I'm the CEO of Allied Universal.
好的，我叫史蒂夫·琼斯，是联合环球公司的首席执行官。
Steve Jones became CEO in 2016 when his security company, Universal Services of America, merged with AlliedBarton, becoming the largest security firm in North America.
2016 年，史蒂夫·琼斯 (Steve Jones) 出任首席执行官，当时他的安全公司 Universal Services of America 与 AlliedBarton 合并，成为北美最大的安全公司。
He told me LaDonna was fired because of her failure to comply with her supervisory duties.
他告诉我拉唐娜因为未能履行监督职责而被解雇。
He wouldn't say more about what duties but was clear it was not for speaking up about sexual harassment and racial discrimination.
他没有透露更多关于什么职责，但很明显这不是为了谈论性骚扰和种族歧视。
He said he only heard those complaints after LaDonna filed her lawsuit and there was a local news story about it.
他说，他是在拉唐娜提起诉讼后才听到这些投诉的，而且当地有一篇关于此事的新闻报道。
He adds, "This is despite Allied's many systems in place for employees to communicate concerns."
他补充道，“尽管 Allied 建立了许多系统供员工沟通疑虑，但情况仍然如此。”
There's literally a half a dozen avenues to where you could communicate to us, and then we would launch an immediate investigation.
实际上有六种途径可以与我们沟通，然后我们会立即展开调查。
Why didn't LaDonna Powell choose to take one of those avenues of communication and inform us of it?
为什么拉唐娜·鲍威尔不选择采取其中一种沟通方式并将其告知我们？
I don't know.
我不知道。
We're obviously--
我们显然——
So wait, you're saying she didn't-- you're saying that she did not report any of this behavior, verbally or in a written form to supervisors or HR?
等等，你是说她没有——你是说她没有以口头或书面形式向主管或人力资源部报告任何此类行为？
What I'm telling you, yeah, is the first time we were made aware of this was through the media.
是的，我告诉你的是，我们第一次意识到这一点是通过媒体。
There's lawsuits-- I mean, there's lawsuits going back to 2014.
有诉讼——我的意思是，有诉讼可以追溯到 2014 年。
There's three lawsuits that describe very similar behavior that LaDonna is describing in the-- there's two more in 2015.
有三起诉讼描述了与 LaDonna 所描述的非常相似的行为——2015 年还有两起诉讼。
There's formal complaints that I've seen written to HR that describe very similar behavior.
我见过写给人力资源部的正式投诉，其中描述了非常相似的行为。
There's calls to OSHA about being denied bathroom breaks.
有人打电话给职业安全与健康管理局（OSHA），询问他们上厕所的时间被拒绝。
There's an employee at Allied JFK who left a letter and distributed it publicly that described widespread sexual misconduct by supervisors.
联合肯尼迪机场的一名员工留下了一封信并公开分发，其中描述了主管普遍存在的不当性行为。
And not to mention, I've been talking to many, many staff at Allied who have heard about these things.
更不用说，我一直在与联盟的许多员工交谈，他们都听说过这些事情。
So it does not seem true that you were not made aware of some of the issues that LaDonna's raising.
因此，您似乎没有意识到拉唐娜提出的一些问题。
So what I would tell you is LaDonna Powell did not make us aware of her specific claims.
所以我要告诉你的是，拉唐娜·鲍威尔并没有让我们知道她的具体主张。
And what I would say is, with regards to any other claims, every claim that gets brought to our attention is investigated thoroughly and responded to.
我想说的是，对于任何其他索赔，引起我们注意的每一项索赔都经过彻底调查和回应。
And obviously, if it's a pending legal matter, I clearly can't comment on that.
显然，如果这是一个悬而未决的法律问题，我显然无法对此发表评论。
No, they were settled.
不，他们已经解决了。
There are lawsuits that were settled.
有一些诉讼已经解决。
And for the most part, it seems like the people who settled those lawsuits signed nondisclosure agreements, so they can't talk about it.
在大多数情况下，解决这些诉讼的人似乎签署了保密协议，所以他们不能谈论这件事。
OK.
好的。
That does not change the fact that we don't take all allegations of either harassment or discrimination very, very seriously, and then we investigate each and every one of them.
这并没有改变这样一个事实：我们并没有非常非常认真地对待所有骚扰或歧视的指控，然后我们对每一项指控进行调查。
One of the things that did not make sense to me was, if there are multiple complaints about certain employees, and Allied is having to pay out money in settlements over and over, why not just get rid of those managers?
对我来说没有意义的一件事是，如果对某些员工有多次投诉，而联合公司不得不一遍又一遍地支付和解金，为什么不干脆解雇这些经理呢？
Setting aside what's fair or what's right, it just seems like there'd be strong financial reasons to do that.
抛开公平或正确不谈，这样做似乎有充分的财务理由。
I asked him what he made of the fact that some of the same men were accused again and again.
我问他，对于同一个人中的一些人一次又一次受到指控，他有何感想。
We can't speculate that because someone has an allegation that that means those facts are correct.
我们不能因为有人提出指控就推测这些事实是正确的。
Again, our position--
再次重申我们的立场——
Of course, but it's repeated.
当然可以，但是重复了。
I mean, that's the difference, right?
我的意思是，这就是区别，对吗？
It's not a single allegation.
这不是一个单一的指控。
It's repeated allegations that are similar to one another against the same people.
这是对同一个人的多次类似指控。
And again, any time an allegation is made, we conduct a thorough investigation-- is that allegation true?
再说一遍，每当提出指控时，我们都会进行彻底调查——该指控属实吗？
Is there a portion of it that is true?
其中有一部分是真实的吗？
And what type of behavior was being done or wasn't being done?
正在采取或没有采取什么类型的行为？
We have to get to the facts.
我们必须了解事实。
Allied says that is what they're trying to do now.
联合公司表示，这就是他们现在正在尝试做的事情。
They told me that since the lawsuit was filed, JFK management and supervisors have received training on discrimination and harassment, and HR staff got specialized training on how to respond to such matters.
他们告诉我，自提起诉讼以来，肯尼迪的管理层和主管都接受了有关歧视和骚扰的培训，人力资源人员也接受了如何应对此类问题的专门培训。
They've launched their own investigation and an independent investigation into what happened.
他们已经对所发生的事情展开了自己的调查和独立调查。
Those investigations got started seven months ago-- which, to be clear, was four years after LaDonna says she first complained verbally and filed a written complaint against Kevin.
这些调查是在七个月前开始的——需要明确的是，这是在拉唐娜说她第一次对凯文提出口头投诉并提出书面投诉四年后。
Kevin and the four other men named in LaDonna's lawsuit denied all the allegations to us through their lawyers.
凯文和拉唐娜诉讼中提到的其他四名男子通过律师否认了向我们提出的所有指控。
I got an email response from the lawyer for Kevin McNamara and Chris Timberlake and the head boss at Allied JFK, Martin Feeney.
我收到了凯文·麦克纳马拉和克里斯·汀布莱克的律师以及联合肯尼迪公司的老板马丁·菲尼发来的电子邮件回复。
It said, "We're confident that once the facts of the case come to light, it will be clear that Mr. Feeney, Mr. Timberlake, and Mr. McNamara did nothing wrong.
它说：“我们相信，一旦案件事实真相大白，菲尼先生、汀布莱克先生和麦克纳马拉先生并没有做错任何事。
It is unfortunate that these individuals' professional reputations are being tarnished as this case is debated in the court of public opinion."
不幸的是，随着此案在公众舆论法庭上进行辩论，这些人的职业声誉正在受到损害。”
There is one other investigation to come out of this lawsuit.
该诉讼还有另一项调查。
The Port Authority, which runs New York's airports, says it is now reviewing LaDonna's allegations, and others, as well.
管理纽约机场的港务局表示，目前正在审查拉唐娜的指控以及其他指控。
A statement from the Port Authority says, they'll "take aggressive measures against Allied if they find those allegations to be true." And then, just recently, I started to hear rumors about some aggressive measures.
港务局的一份声明称，如果他们发现这些指控属实，他们将“对联合航空采取积极措施”。然后，就在最近，我开始听到有关一些激进措施的传言。
I started to hear that the entire leadership of Allied JFK was gone.
我开始听说肯尼迪盟军的整个领导层都消失了。
Oh, it's beautiful now.
哦，现在很漂亮。
Chana Joffe-Walt This is a guard who works at Allied currently.
Chana Joffe-Walt 这是目前在 Allied 工作的一名后卫。
She didn't want me to use her name.
她不想让我使用她的名字。
None of these workers did.
这些工人都没有这样做。
I didn't believe it at first, because I thought maybe it was just a rumor, but then my phone started blowing up, so I was like, oh, wow.
一开始我并不相信，因为我以为这可能只是一个谣言，但后来我的手机开始爆炸，所以我就想，哦，哇。
Wow.
哇。
Yeah, it's about time.
是啊，是时候了。
It's like, how can they get away with this, and why isn't someone doing something about it?
就像，他们怎么能逃脱惩罚，为什么没有人对此采取行动呢？
The Allied guards say management did not explain what happened to the supervisors, or even why something was done.
盟军警卫表示，管理层没有向主管解释发生了什么，甚至没有解释为什么要采取某些措施。
But they say they all know why it was done-- LaDonna.
但他们说他们都知道为什么这么做——拉唐娜。
I love it.
我喜欢它。
I thank her for moving all these no-good people out, who have so many records on accusing women and doing all that stuff.
我感谢她将所有这些坏人赶出去，他们有如此多的指控女性和做所有这些事情的记录。
I thank her.
我感谢她。
And for years, you've heard the people doing stuff.
多年来，你一直听到人们在做事。
And all of a sudden, bingo, finally something was getting taken care of.
突然间，宾果游戏，终于有事情得到解决了。
Yeah.
是的。
A lot of people I spoke with didn't want to share their opinions on the record at all.
与我交谈的很多人根本不想公开分享他们的观点。
And then there was this woman, who said she couldn't talk to me, but then stood next to her coworker yelling while I interviewed him.
还有一个女人，她说她不能和我说话，但当我采访她的同事时，她站在她旁边大喊大叫。
Yeah.
是的。
They said that women are tired of what's going on--
他们说女人厌倦了正在发生的事情——
Yeah, you get tired of it.
是的，你厌倦了。
Male Guard It's true.
男守卫 确实如此。
It's like, you know--
就像，你知道——
After a while, [INAUDIBLE].
过了一会儿，[听不清]。
Male Guard Yeah, enough is enough.
男守卫 是啊，够了。
And--
还有——
Yeah.
是的。
As you said, it's always been a big issue.
正如你所说，这一直是一个大问题。
Women are speaking out now.
女性现在正在大声疾呼。
Male Guard Yeah.
男守卫 嗯。
Yeah.
是的。
Allied told me three people were fired.
联盟告诉我，三人被解雇了。
They wouldn't tell me who.
他们不肯告诉我是谁。
As far as I can tell, Kevin McNamara and Chris Timberlake were not fired.
据我所知，凯文·麦克纳马拉和克里斯·汀布莱克没有被解雇。
They, along with most of the leadership from Allied JFK, were reassigned-- meaning they still work for Allied but not at JFK.
他们与盟军肯尼迪机场的大部分领导层一起被重新分配，这意味着他们仍然为盟军工作，但不在肯尼迪机场工作。
I asked Allied CEO Steve Jones why many of the supervisors were reassigned.
我问联合公司首席执行官史蒂夫·琼斯为什么许多主管被重新分配。
So, we reassign employees all the time, whether it's promotion opportunities or new different challenges or--
因此，我们一直在重新分配员工，无论是晋升机会还是新的不同挑战，或者——
Right.
对。
But are they being moved because they were at fault of some form of harassment or discrimination?
但他们被调动是否是因为他们犯了某种形式的骚扰或歧视的错误？
No. So, I would say-- are some of the allegations found to be true?
不。所以，我想说——一些指控是否属实？
I would say no.
我会说不。
Well, again, we reassign people-- we reassign people all the time.
好吧，我们再次重新分配人员——我们一直在重新分配人员。
It's just not an answer.
这只是不是一个答案。
Somebody just say it.
有人就说吧。
We hired these guys.
我们雇用了这些人。
They're animals.
他们是动物。
We fucked up.
我们搞砸了。
We must stop.
我们必须停下来。
As a company, we frown upon this, and we're making changes.
作为一家公司，我们对此不以为然，并且正在做出改变。
What's so hard to say that?
这有什么难说的？
It occurred to me at some point that I've asked LaDonna the same question almost every time I've talked with her, did that make you feel powerful?
我突然想到，几乎每次与拉唐娜交谈时，我都会问她同样的问题，这是否让你感觉自己很强大？
I've asked her this about so many different things.
我问过她很多不同的事情。
Did that make you feel powerful when you made it to supervisor, when you were training all those people, when a fancy Manhattan law firm filed a lawsuit on your behalf, when the CEO of the company was responding directly to your complaints?
当你成为主管时，当你培训所有这些人时，当曼哈顿一家高档律师事务所代表你提起诉讼时，当公司首席执行官直接回应你的投诉时，这是否让你感到强大？
No. LaDonna's answer was always no. It did not make her feel powerful.
不，拉唐娜的回答始终是否定的。这并没有让她感到强大。
It was the same when the leadership of Allied JFK was removed.
当盟军肯尼迪领导层被撤职时也是如此。
LaDonna heard that news, especially the part about the men from Allied being reassigned, and she was not thinking about her power.
拉唐娜听到这个消息，尤其是关于盟军人员被重新分配的部分，她并没有想到自己的权力。
She was thinking about theirs.
她在想他们的事。
She was imagining Kevin arriving at his new job, putting on his same Allied uniform every day.
她想象着凯文到达他的新工作岗位，每天都穿着同样的盟军制服。
That you can continue to walk around, just doing whatever you want to whomever you want, however, and nobody can touch you, it's almost like you're the boogeyman.
你可以继续四处走动，对任何你想要的人做任何你想做的事，然而，没有人能碰你，这几乎就像你是妖怪一样。
You're untouchable.
你是不可触碰的。
What LaDonna could now see was that he was protected, thoroughly, and she was not.
拉唐娜现在看到的是，他受到了彻底的保护，而她却没有。
She was alone.
她独自一人。
What LaDonna believed from all those self-help books is you have the power.
拉唐娜从所有这些自助书籍中相信，你有力量。
There may be barriers, but if you act right, set your mind right, if you're strategic and ingenious, you can thwart their efforts to take your power away.
可能会有障碍，但如果你行动得当，头脑正确，如果你有战略眼光和独创性，你就可以阻止他们夺走你权力的努力。
This news made her feel like, not really, because, yeah, everybody has a boss, but it was not just Kevin.
这个消息让她感觉，不是真的，因为，是的，每个人都有老板，但不仅仅是凯文。
It was not just the supervisors.
不仅仅是监管者。
It was also the project manager and the HR manager and the legal department at Allied Universal that paid women and the law that allows them to do that.
Allied Universal 的项目经理、人力资源经理和法律部门也向女性支付了工资，法律也允许她们这样做。
It was a system designed to withstand her refusal to comply, to absorb her whole onslaught, all her strategic thought, passionately executed, carefully taught.
这是一个旨在抵御她拒绝服从的系统，吸收她的全部攻击，吸收她所有的战略思想，热情地执行，精心教导。
It just ate it up and kept doing its thing.
它只是把它吃掉并继续做它的事情。
And now that LaDonna has seen all of that, she's not sure how to see herself.
现在拉唐娜已经看到了这一切，她不知道如何看待自己。
I just-- I keep having these moments, like, it still leaves this lasting feeling that I was so vulnerable to these people, and they damaged me.
我只是——我一直有这样的时刻，就像，它仍然留下了这种持久的感觉，我对这些人是如此脆弱，他们伤害了我。
That damage is not visible, except to her.
除了她之外，这种伤害是不可见的。
LaDonna still works at the airport.
拉唐娜仍然在机场工作。
She works for the government now, for Customs and Border Protection.
她现在为政府海关和边境保护局工作。
She's making more money, and it's a more prestigious job.
她赚了更多的钱，而且这是一份更有声望的工作。
LaDonna walks Terminal Four, her torso doubled in size by her bulletproof vest, head high, scanning the area like someone who owns the place.
拉唐娜走在四号航站楼，她的躯干被防弹背心放大了一倍，她昂着头，扫视着周围的区域，就像这里的主人一样。
A couple months back, she was at work--
几个月前，她在工作——
And I'm walking.
我正在走路。
I have a M4 in my hand, my vest, pistol on my side.
我手里有一把M4，我的背心，我身边有手枪。
I'm walking, and I'm doing an escort.
我在步行，我在护送。
It's, like, five of us, and we're escorting someone.
我们大概有五个人，我们正在护送某人。
He's a diplomat.
他是一名外交官。
He gave us a little pin and everything from his country.
他给了我们一个小别针和来自他国家的一切。
It's a regular day.
这是平常的一天。
And so we're escorting him.
所以我们护送他。
And we're walking, and everything's fine.
我们正在步行，一切都很好。
And then I see one of the men.
然后我看到了其中一名男子。
One of the men from Allied, a supervisor named Osvaldo Ortiz, the guy LaDonna says let the guard bleed on herself instead of giving her a bathroom break.
盟军的一名主管名叫奥斯瓦尔多·奥尔蒂斯，拉唐娜说这个人让警卫流血在自己身上，而不是给她上厕所的机会。
He was coming into Terminal Four to get a coffee from Dunkin' Donuts.
他正要去四号航站楼去唐恩都乐 (Dunkin' Donuts) 买一杯咖啡。
And then I just-- literally, I'm walking, and I'm fine.
然后我就——从字面上看，我正在走路，我很好。
I'm talking, duh-duh, we're laughing, very militant, walking.
我在说话，呵呵，我们在笑，非常好战，在走路。
And I'm fine.
我很好。
I got my gun.
我拿到了枪。
I'm holding it like this.
我就这样抱着
And I turn, and I get a sign of him.
我转过身，看到了他的身影。
And then he sees me.
然后他看到了我。
And then I just turned my whole body, shifted to the left, and I ducked down.
然后我就转动整个身体，向左移动，然后我就蹲了下来。
LaDonna ducked as she was telling this to me.
拉唐娜向我讲述这件事时低下了头。
This is a man who, at this point in time, has no official power over her.
这是一个目前对她没有正式权力的男人。
She doesn't work for him.
她不为他工作。
She's not financially dependent on him.
她在经济上并不依赖他。
Literally, I am-- I felt afraid.
从字面上看，我——我感到害怕。
It's like, I'm nervous.
就好像，我很紧张。
Like, I started sweating and everything.
就像，我开始出汗等等。
It's like, why am I scared of this guy?
就像，为什么我害怕这个家伙？
It doesn't make sense to me.
这对我来说没有意义。
Regardless of me being, oh, badass Customs Agent with a gun, still the sight of him makes me cringe.
尽管我是，哦，持枪的坏蛋海关人员，但看到他仍然让我感到畏缩。
Exactly.
确切地。
Chana Joffe-Walt Who's here for important business.
Chana Joffe-Walt 她来这里是为了处理重要的事情。
Yes.
是的。
Chana Joffe-Walt Who needs your protection because you are able to provide protection.
Chana Joffe-Walt 谁需要您的保护，因为您有能力提供保护。
Protection.
保护。
Right, right.
对，对。
And then I feel like I couldn't protect myself in that moment, yes.
然后我觉得那一刻我无法保护自己，是的。
And you have a gun.
而且你有枪。
LaDonna Powell And I have a gun.
拉唐娜·鲍威尔 我有一把枪。
It's kind of horrible.
这有点可怕。
Yeah.
是的。
And that guy has a Dunkin' Donuts coffee.
那家伙有一杯唐恩都乐咖啡。
Coffee And I still feel, yeah, at his mercy.
咖啡 我仍然觉得，是的，任由他摆布。
So power?
这么给力？
No. I feel like I am caged because of them.
不，我觉得我因为他们而被关在笼子里。
The cage is invisible, of course-- or it was until recently, just like the NDAs, and the reassignments, and everything else LaDonna can now see.
当然，笼子是看不见的——或者直到最近才出现，就像保密协议、重新分配以及拉唐娜现在能看到的其他一切一样。
She's still trying to map the contours of this cage, its full size and shape.
她仍在尝试绘制这个笼子的轮廓、它的完整尺寸和形状。
It's hard.
这很难。
It's not written down anywhere or clearly marked.
它没有写在任何地方或明确标记。
And that's what makes it scary.
这就是它让人害怕的原因。
LaDonna needs to know exactly what she's dealing with.
拉唐娜需要确切地知道她正在面对什么。
Then she can figure out her next move.
然后她就能想出下一步的行动。
Chana Joffe-Walt is one of the producers of our program.
查纳·乔夫-沃尔特 (Chana Joffe-Walt) 是我们节目的制作人之一。
[MUSIC PLAYING - "SECURITY" BY ETTA JAMES]
[音乐播放 - 埃塔·詹姆斯的《安全》]
Well, our program was produced today by Diane Wu.
嗯，我们今天的节目是吴黛安制作的。
The people who put together a show includes Zoe Chace, Dana Chivvis, Sean Cole, Chana Joffe-Walt, Seth Lind, Miki Meek, Alvin Melathe, Nadia Reiman, Robyn Semien, Christopher Swetala, and Matt Tierney.
策划这场演出的人员包括 Zoe Chace、Dana Chivvis、Sean Cole、Chana Joffe-Walt、Seth Lind、Miki Meek、Alvin Melathe、Nadia Reiman、Robyn Semien、Christopher Swetala 和 Matt Tierney。
Our senior producer is Brian Reed.
我们的高级制片人是布莱恩·里德。
Our managing editor is Susan Burton.
我们的总编辑是苏珊·伯顿。
Mixing help today from Katherine Rae Mondo and Sharif Youssef.
今天由 Katherine Rae Mondo 和 Sharif Youssef 提供混音帮助。
Editing help from Sarah Koenig and Nancy Updike.
Sarah Koenig 和 Nancy Updike 提供编辑帮助。
Special thanks today Rebecca [?
今天特别感谢丽贝卡[？
Vitale-Dokolah, ?] Nava EtShalom, [?
维塔莱-多克拉，？] Nava EtShalom，[？
Amina ?] [?
阿米娜？] [？
Kotkin, ?] and Matt Chase.
科特金，？]和马特·蔡斯。
It feels crazy to say this, but this is the very last week we are working with two of the people who you never hear on the radio but who have helped run the administrative side of things here at our radio show just for years-- Elise Bergerson and Kimberly Henderson.
这么说感觉很疯狂，但这是我们最后一周与两位你在广播中从未听到过但多年来一直在我们的广播节目中帮助管理事务的人一起工作——埃莉斯·伯格森和金伯利·亨德森。
They are both off to bigger adventures elsewhere.
他们都要去别处进行更大的冒险。
We are so dependent on them and on a million things they do every day.
我们非常依赖他们，依赖他们每天做的一百万件事。
It is not entirely clear how this is going to work around here, for those of us who are still here.
对于我们这些还留在这里的人来说，目前还不完全清楚这将如何在这里发挥作用。
If we are not on the air next week, that is the reason why.
如果我们下周不播出，那就是原因。
You guys, we will miss you.
你们，我们会想念你们的。
Come back.
回来。
Visit.
访问。
Our website, thisamericanlife.org, where you can listen to our archive of over 600 episodes for absolutely free.
我们的网站 thisamericanlife.org，您可以在其中完全免费收听我们的 600 多集档案。
Or get the This American Life app.
或者获取“This American Life”应用程序。
This American Life is delivered to public radio stations by PRX, the Public Radio Exchange.
《美国生活》由公共广播电台 PRX 向公共广播电台播出。
Thanks, as always, to our program's co-founder, Mr. Torey Malatia.
一如既往地感谢我们项目的联合创始人 Torey Malatia 先生。
You know, he keeps infiltrating my Facebook account.
你知道，他一直在渗透我的 Facebook 帐户。
And when I call and ask him why, why are you doing this, he says--
当我打电话问他为什么，你为什么要这样做时，他说——
I'm a Russian bad boy.
我是一个俄罗斯坏孩子。
Ira Glass I'm Ira Glass.
艾拉·格拉斯 我是艾拉·格拉斯。
Back next week with more stories of This American Life.
下周我们将带来更多《美国生活》的故事。
This American Life is produced in collaboration with WBEZ Chicago and delivered to stations by PRX The Public Radio Exchange.
《