Revolt of the Delivery Workers
September 1, 6:30 P.M.
9 月 1 日下午 6:30
Anthony Chavez makes dinner deliveries during Hurricane Ida.
安东尼·查韦斯在飓风艾达期间送餐。
Photo: Philip Montgomery This article is a collaboration between New York Magazine and The Verge .
照片：Philip Montgomery 本文由《纽约杂志》和 The Verge 合作撰写。
Lea el reportaje en español aquí.
这是一份西班牙语报告。
The Willis Avenue Bridge, a 3,000-foot stretch of asphalt and beige-painted steel connecting Manhattan and the Bronx, is the perfect place for an ambush.
威利斯大道大桥是一座 3,000 英尺长的沥青和米色钢结构桥，连接曼哈顿和布朗克斯，是伏击的完美地点。
The narrow bike path along its west side is poorly lit; darkened trash-strewn alcoves on either end are useful for lying in wait.
西侧狭窄的自行车道光线昏暗；两端布满垃圾的黑暗凹室可用于埋伏等待。
All summer, food-delivery workers returning home after their shifts have been violently attacked there for their bikes: by gunmen pulling up on motorcycles, by knife-wielding thieves leaping from the recesses, by muggers blocking the path with Citi Bikes and brandishing broken bottles.
整个夏天，下班回家的送餐工人都会因为自行车遭到暴力袭击：持枪歹徒骑着摩托车停下来，持刀小偷从凹处跳出来，抢劫者用花旗自行车挡住道路并挥舞着破瓶子。
“Once you go onto that bridge, it’s another world,” one frequent crosser said.
“一旦你走上那座桥，那就是另一个世界了，”一位经常过桥的人说道。
“You ever see wildlife with the wildebeest trying to cross with the crocodiles?
“你见过野生动物与角马试图与鳄鱼杂交吗？
That’s the crocodiles over there.
那是那边的鳄鱼。
We’re the wildebeests just trying to get by.”
我们只是勉强度日的角马。”
Lately, delivery workers have found safety in numbers.
最近，送货员在人数众多时找到了安全感。
On a humid July night, his last dinner orders complete, Cesar Solano, a lanky and serious 19-year-old from Guerrero, Mexico, rode his heavy electric bike onto the sidewalk at 125th Street and First Avenue and dismounted beneath an overpass.
七月一个潮湿的夜晚，最后一份晚餐订单完成后，来自墨西哥格雷罗州的 19 岁男孩塞萨尔·索拉诺 (Cesar Solano) 骑着重型电动自行车驶上第 125 街和第一大道交叉口的人行道，在立交桥下下了车。
Across the street, through a lattice of on-ramps and off-ramps, was the entrance to the Willis, which threads under the exit of the RFK Bridge and over the Harlem River Drive before shooting out across the Harlem River.
街对面，穿过网格状的入口匝道和出口匝道，就是威利斯河的入口，它穿过 RFK 大桥的出口，穿过哈莱姆河大道，然后穿过哈莱姆河。
Whatever happens on the bridge is blocked from view by the highway.
桥上发生的一切都被高速公路挡住了。
Several other workers had already arrived.
其他几名工人已经抵达。
The headlights of their parked bikes provided the only illumination.
停放的自行车的车头灯提供了唯一的照明。
Cesar watched, his arms crossed, as his older cousin Sergio Solano and another worker strung a banner between the traffic light and a signpost on the corner.
塞萨尔双臂交叉，看着他的表兄塞尔吉奥·索拉诺和另一名工人在红绿灯和街角的路标之间挂起了横幅。
It read WE ARE ON GUARD TO PROTECT OUR DELIVERY WORKERS.
上面写着“我们严阵以待，保护我们的送货工人”。
Sergio walked back beneath the overpass, took up his megaphone, and whooped the siren, signaling to workers riding up First Avenue to wait and form a group before crossing.
塞尔吉奥走回立交桥下方，拿起扩音器，拉响警报，示意骑在第一大道上的工人们等待并在过马路之前形成一个群体。
When five assembled, he announced the next departure for the Bronx.
当五人聚集后，他宣布下次出发前往布朗克斯。
Cesar, Sergio, and three other members of their family, all of whom work delivering food, had been standing watch each night for nearly a month.
塞萨尔、塞尔吉奥和他们的其他三名家庭成员都从事送餐工作，近一个月来他们每天晚上都站岗。
They live together nearby and heard about the attacks through the Facebook page they co-founded called El Diario de los Deliveryboys en la Gran Manzana, or “The Deliveryboys in the Big Apple Daily.” They started it in part to chronicle the bike thefts that have been plaguing workers on the bridge and elsewhere across the city.
他们住在附近，并通过他们共同创建的 Facebook 页面了解了袭击事件，该页面名为 El Diario de los Deliveryboys en la Gran Manzana，即“大苹果日报的送货员”。他们发起这个项目的部分原因是为了记录困扰桥上和城市其他地方工人的自行车盗窃事件。
Sergio himself lost two bikes in two months.
塞尔吉奥本人在两个月内丢失了两辆自行车。
He reported both to the police, but the cases went nowhere, an experience common enough that many workers have concluded calling 911 is a waste of time.
他向警方报告了这两起案件，但案件毫无进展，这种经历很常见，以至于许多工人认为拨打 911 是浪费时间。
Losing a bike is devastating for a delivery worker, obliterating several weeks’ worth of wages as well as the tool they need to earn those wages.
失去一辆自行车对于送货工人来说是毁灭性的，它会毁掉几周的工资以及他们赚取这些工资所需的工具。
“It’s my colleague,” Cesar said in Spanish through an interpreter.
“这是我的同事，”塞萨尔通过翻译用西班牙语说道。
“It’s what takes me to work; it’s who I work with and what takes me home.” He’s customized his with dark-blue tape covering its frame, blue spokes, and color-changing LED light strips on its rear rack.
“这就是我去工作的原因；这是我和谁一起工作的原因，也是我回家的原因。”他用深蓝色胶带覆盖其框架、蓝色辐条和后架上的变色 LED 灯条对其进行了定制。
Two Mexican flags fly from his front fork.
两面墨西哥国旗从他的前叉上飘扬。
He also attached a second battery since the main one lasts only seven hours, and he rides fast and for every app he can, typically working from breakfast to dinner.
他还安装了第二块电池，因为主电池只能持续七个小时，而且他骑得很快，并且尽其所能，通常从早餐到晚餐。
He maintains his bike with the help of a traveling mechanic known only as Su, who broadcasts his GPS location as he roams upper Manhattan.
他在一位名叫 Su 的旅行机械师的帮助下保养了他的自行车，当他在曼哈顿上城漫游时，苏会广播他的 GPS 位置。
Recently, Cesar added a holster to his top bar for his five-pound steel U-lock so he can quickly draw it to defend himself in case of attack.
最近，塞萨尔在他的顶杆上添加了一个皮套，用于安装 5 磅重的 U 形钢锁，这样他就可以在受到攻击时快速拉出它来保护自己。
Even before the thefts started, the city’s 65,000 delivery workers had tolerated so much: the fluctuating pay, the lengthening routes, the relentless time pressure enforced by mercurial software, the deadly carelessness of drivers, the pouring rain and brutal heat, and the indignity of pissing behind a dumpster because the restaurant that depends on you refuses to let you use its restroom.
甚至在盗窃事件发生之前，这座城市的 65,000 名送货员就已经忍受了很多：工资波动、路线延长、反复无常的软件带来的无情的时间压力、司机的粗心大意、倾盆大雨和酷热，以及因为依赖你的餐馆拒绝让你使用洗手间而在垃圾箱后面小便的侮辱。
And every day there were the trivially small items people ordered and the paltry tips they gave — all while calling you a hero and avoiding eye contact.
每天都有人们订购的琐碎小物品和他们给出的微不足道的小费——同时称你为英雄并避免目光接触。
Cesar recently biked from 77th on the Upper East Side 18 blocks south and over the Ed Koch Queensboro Bridge, then up through Long Island City and over another bridge to Roosevelt Island, all to deliver a single slice of cake for no tip at all.
Cesar 最近骑自行车从上东区 77 街向南 18 个街区，越过 Ed Koch Queensboro 大桥，然后穿过长岛市，越过另一座大桥到达罗斯福岛，所有这一切都是为了送一块蛋糕，而且完全不需要小费。
And now he had to worry about losing his bike, purchased with savings on his birthday.
现在他不得不担心失去他在生日那天用积蓄购买的自行车。
For Cesar and many other delivery workers, the thefts broke something loose.
对于塞萨尔和许多其他送货员来说，盗窃案打破了一些东西。
Some started protesting and lobbying, partnering with nonprofits and city officials to propose legislation.
一些人开始抗议和游说，与非营利组织和市政府官员合作提出立法。
Cesar and the Deliveryboys took another tack, forming a civil guard reminiscent of the one that patrolled San Juan Puerto Montaña, the small, mostly Indigenous Me’phaa village where they are from.
塞萨尔和送货员采取了另一种策略，组建了一支国民警卫队，让人想起在圣胡安蒙大拿港巡逻的国民警卫队，这是他们来自的一个小村庄，主要是土著梅法亚村庄。
That night, the space under the RFK overpass was a makeshift but welcoming way station.
那天晚上，RFK 立交桥下的空间是一个临时但温馨的中转站。
Aluminum catering trays of tacos and beans were arrayed beneath the trusses of the bridge.
桥的桁架下方排列着装有玉米饼和豆子的铝制餐饮托盘。
Arrivals never went long before being offered a plate and a Fanta.
刚到的客人很快就会收到一份盘子和一杯芬达。
The parked bikes flashed festively.
停放的自行车闪着喜庆的光芒。
Some workers lingered only long enough for a quick fist bump before forming a convoy and departing.
一些工人只逗留了足够长的时间，快速地碰了一下拳头，然后就组成了车队离开。
But a rotating crew of around a dozen stayed and chatted — sharing stories about who got in an accident and how they’re doing, how orders had slowed lately.
但大约十几名轮流工作人员留下来聊天，分享有关谁出了事故、他们的情况以及最近订单如何放缓的故事。
Cesar, who hopes to be a video editor, livestreamed his nightly broadcast to the Deliveryboys page.
塞萨尔希望成为一名视频编辑，他在 Deliveryboys 页面上直播了他的夜间广播。
It was something between a news bulletin and a pledge drive, with Cesar interviewing workers, thanking people for donating food, and shouting out to his viewers, who number in the thousands and tune in from Staten Island to their hometown in Mexico.
这是介于新闻公报和承诺活动之间的东西，塞萨尔采访了工人，感谢人们捐赠食物，并向成千上万的观众大声喊叫，这些观众从斯塔滕岛到墨西哥的家乡收看节目。
Just before 1 a.m., a delivery worker rode up, his right arm bleeding.
凌晨1点前，一名送货员骑马过来，右臂流血。
People rushed to him.
人们冲向他。
The worker had been waiting, he explained, at a red light on 110th when someone leaped in front of him with a knife and demanded his bike.
他解释说，这名工人一直在等 110 号红灯，这时有人拿着刀跳到他面前，索要他的自行车。
The worker accelerated but was slashed on the arm as he fled.
这名工人加速逃跑，但手臂被割伤。
Soon, a police cruiser arrived and later an ambulance.
很快，一辆警车赶到，随后又来了一辆救护车。
The worker, his blood pooling on the street, at first refused to be taken to the hospital.
这名工人的血流在街上，起初拒绝被送往医院。
But the Deliveryboys convinced him to go.
但送货员说服了他去。
Sergio and Cesar shared their phone numbers and took his bike home when they left around 2 a.m.
Sergio 和 Cesar 分享了他们的电话号码，并在凌晨 2 点左右离开时骑着他的自行车回家。
He retrieved it the next day before the Deliveryboys began their watch again.
第二天，在送货员再次值班之前，他取回了它。
Juan Solano makes deliveries in midtown during the dinner rush.
胡安·索拉诺 (Juan Solano) 在晚餐高峰期间在市中心送货。
Between the lunch and dinner shifts, delivery workers rest at an underground garage that serves as a makeshift break room.
在午餐和晚餐时段之间，送货员在地下车库休息，该车库是临时休息室。
Anthony Chavez with the batteries for the electric bikes that must be changed every six hours.
安东尼·查韦斯（Anthony Chavez）和电动自行车的电池必须每六个小时更换一次。
At a garage on the West Side of Manhattan, bikers charge batteries for their electric bikes ahead of the dinner shift.
在曼哈顿西区的一个车库里，骑自行车的人在晚饭前为电动自行车充电。
Juan Solano makes deliveries in midtown during the dinner rush.
胡安·索拉诺 (Juan Solano) 在晚餐高峰期间在市中心送货。
Between the lunch and dinner shifts, delivery workers rest at an underground garage that serves as a makeshift break room.
在午餐和晚餐时段之间，送货员在地下车库休息，该车库是临时休息室。
Anthony Chavez with the batteries for the electric bikes that must be changed every six hours.
安东尼·查韦斯（Anthony Chavez）和电动自行车的电池必须每六个小时更换一次。
At a garage on the West Side of Manhattan, bikers charge batteries for their electric bikes ahead of the dinner shift.
在曼哈顿西区的一个车库里，骑自行车的人在晚饭前为电动自行车充电。
For years, delivery workers in New York have improvised solutions like the bridge patrol to make their jobs feasible.
多年来，纽约的送货工人采取了诸如桥梁巡逻之类的临时解决方案，以使他们的工作变得可行。
These methods have been remarkably successful, undergirding the illusion of limitless and frictionless delivery.
这些方法非常成功，巩固了无限、无摩擦交付的幻想。
But every hack that made their working conditions tolerable only encouraged the apps and restaurants to ask more of them, until the job evolved into something uniquely intense, dangerous, and precarious.
但每一次让他们的工作条件变得可以忍受的黑客行为只会鼓励应用程序和餐馆对他们提出更多要求，直到这份工作演变成一种独特的紧张、危险和不稳定的工作。
Take the electric bike.
乘坐电动自行车。
When e-bikes first arrived in the city in the late 2000s, they were ridden mostly by older Chinese immigrants who used them to stay in the job as they aged, according to Do Lee, a Queens College professor who wrote his dissertation on delivery workers.
撰写关于送货员的论文的皇后学院教授 Do Lee 表示，当电动自行车于 2000 年代末首次进入这座城市时，骑自行车的主要是年长的中国移民，他们用电动自行车在年老时继续工作。
But once restaurant owners and executives at companies like Uber, DoorDash, and Grubhub-Seamless figured out it was possible to do more and faster deliveries, they adjusted their expectations, and e-bikes became a de facto job requirement.
但一旦餐馆老板和 Uber、DoorDash 和 Grubhub-Seamless 等公司的高管发现可以提供更多、更快的送货服务，他们就调整了自己的期望，电动自行车成为事实上的工作要求。
Today, delivery workers have an overwhelmingly preferred brand: the Arrow, essentially a rugged battery-powered mountain bike that tops out at around 28 miles per hour.
如今，送货工人有一个压倒性的首选品牌：Arrow，本质上是一款坚固耐用的电池供电山地自行车，最高时速约为 28 英里。
A new Arrow runs $1,800 and can easily exceed $2,500 once it’s equipped with phone-charging mounts, lights, second batteries, air horns, racks, mud flaps, and other essential upgrades.
一辆新的 Arrow 售价为 1,800 美元，一旦配备了手机充电座、灯、第二块电池、气喇叭、行李架、挡泥板和其他必要的升级，价格很容易就会超过 2,500 美元。
What began as a technological assist has become a major start-up investment.
最初的技术援助现已成为一项主要的启动投资。
Delivery workers now move faster than just about anything else in the city.
现在，送货员的移动速度比城里其他任何地方都快。
They keep pace with cars and weave between them when traffic slows, ever vigilant for opening taxi doors and merging trucks.
它们与汽车保持同步，并在交通缓慢时在汽车之间穿行，时刻警惕打开出租车门和并道卡车。
They know they go too fast, any worker will say, but it’s a calculated risk.
任何工人都会说，他们知道自己进展得太快了，但这是经过计算的风险。
Slowing down means being punished by the apps.
放慢速度意味着受到应用程序的惩罚。
A few days after the Deliveryboys began their Willis guard, I met Anthony Chavez in front of a sleek glass apartment building near Lincoln Center.
送货员开始威利斯守卫几天后，我在林肯中心附近一栋时尚的玻璃公寓楼前遇见了安东尼·查韦斯。
Chavez is something of an influencer among delivery workers, though his fame was inadvertent and the 26-year-old is too reserved to fully embrace the role.
查韦斯在快递员中具有一定的影响力，尽管他的名气是无意的，而且这位 26 岁的人过于保守，无法完全接受这个角色。
Wanting to share the tricks and texture of New York delivery, he started filming his work in late 2019 and posting the videos to a Facebook page he started called Chapín en Dos Ruedas, meaning “Guatemalan on Two Wheels.” Later, his posts about bike thefts would expand his audience to more than 12,000, but at first it was mostly just the six other Guatemalan delivery workers he lives with in the Bronx.
为了分享纽约送货的技巧和质感，他于 2019 年底开始拍摄自己的作品，并将视频发布到他创建的 Facebook 页面上，该页面名为 Chapín en Dos Ruedas，意思是“两轮上的危地马拉”。后来，他关于自行车盗窃的帖子将他的受众扩大到了 12,000 多人，但起初大多数只是与他一起住在布朗克斯的其他六名危地马拉送货员。
Long stretches of his videos pass with little dialogue, just the background whine of his bike and the Dopplering traffic punctuated occasionally by his advice: Always wear a helmet, only listen to music with one earbud, avoid running red lights, and, if you must, really look both ways.
他的视频很长一段时间，几乎没有对话，只有自行车的背景呜呜声和多普勒交通的声音，偶尔会有他的建议：一定要戴头盔，只用一只耳塞听音乐，避免闯红灯，如果必须的话，一定要朝两边看。
For about half his week, Chavez works at a rotisserie-chicken spot in midtown.
查韦斯在市中心的一家烤鸡店工作了大约半周的时间。
He likes it there; the delivery radius is a bit over a mile, and the kitchen is good at batching orders.
他喜欢那里；送货半径有一英里多一点，厨房擅长批量订单。
The restaurant pays him even when an accident takes him out of commission.
即使他因事故而无法工作，餐厅也会向他支付费用。
He doesn’t even need his Arrow.
他甚至不需要他的箭。
Instead, he rides his pedal-powered Cannondale.
相反，他骑的是踏板驱动的 Cannondale。
An enthusiastic cyclist who rode BMXs back home and wears a small gold bike on his necklace, he likes cycling best about the job.
他是一位热衷于骑自行车的人，回家时骑着小轮车，项链上戴着一辆金色的小自行车，他最喜欢骑自行车做这份工作。
This used to be how delivery worked across the city.
这曾经是整个城市的送货方式。
A restaurant that made delivery-friendly food like pizza or Chinese employed people to take it to customers in the neighborhood.
一家提供披萨或中餐等外卖食品的餐厅雇佣员工将其送到附近的顾客手中。
Managers could be cruel, and owners frequently exploited a worker’s immigration status with illegally low wages, but the restaurant also provided shelter, restrooms, and often free meals and a place to eat them alongside co-workers.
经理们可能很残酷，老板们经常利用工人的移民身份，以非法的低工资来剥削他们，但餐厅也提供住所、卫生间，通常还提供免费餐点，以及与同事一起吃饭的地方。
Unfortunately for Chavez, the chicken spot never has enough hours, so the rest of the time, he works for the apps.
不幸的是，对于查韦斯来说，鸡肉店的工作时间总是不够，所以剩下的时间他都在为应用程序工作。
Before the apps, sites like Seamless and Grubhub simply listed restaurants that already offered delivery.
在应用程序出现之前，Seamless 和 Grubhub 等网站只是简单地列出了已经提供送货服务的餐厅。
But DoorDash, Postmates, and the other apps that arrived in the mid-2010s had their own delivery workers, armies of contractors directed by software on their phones.
但 DoorDash、Postmates 和其他 2010 年代中期推出的应用程序都有自己的送货员，即由手机上的软件指挥的承包商大军。
If a restaurant didn’t offer delivery or was too far away, the app just sent a gig worker to order takeout and bring it to you.
如果餐厅不提供送货服务或距离太远，该应用程序只会派出一名零工来订购外卖并将其送到您面前。
The main reason restaurants weren’t already letting you order a single bacon, egg, and cheese from 50 blocks away for almost no charge is that it’s a terrible business model.
餐馆还不允许你从 50 个街区之外免费点一份培根、鸡蛋和奶酪，主要原因是这是一种糟糕的商业模式。
Expensive, wasteful, labor intensive — you would lose money on every order.
昂贵、浪费、劳动力密集——每笔订单都会赔钱。
The apps promised to solve this problem through algorithmic optimization and scale.
这些应用程序承诺通过算法优化和规模来解决这个问题。
This has yet to happen — none of the companies are consistently profitable — but for a while they solved the problem with money.
这还没有发生——没有一家公司能持续盈利——但有一段时间他们用钱解决了问题。
Armed with billions in venture capital, the apps subsidized what had been a low-margin side gig of the restaurant industry until it resembled any other Silicon Valley consumer-gratification machine.
这些应用程序拥有数十亿美元的风险投资，为餐饮业的低利润副业提供补贴，直到它与硅谷任何其他消费者满足机器相似。
Seamless, which merged with Grubhub and added its own gig platform to compete, was particularly direct in its pitch, running cutesy subway ads about ordering delivery with zero human contact and requesting miniature entrées for your hamster.
Seamless 与 Grubhub 合并，并增加了自己的演出平台来竞争，它的宣传尤其直接，投放了可爱的地铁广告，内容是零人接触地订购送货，并为你的仓鼠索取微型主菜。
The apps failed and bought each other, and now three giants remain: DoorDash, Uber Eats, and Grubhub-Seamless.
这些应用程序失败并相互收购，现在剩下了三个巨头：DoorDash、Uber Eats 和 Grubhub-Seamless。
Each divides the New York market more or less equally, and each uses the piecework model pioneered by Uber itself.
他们都或多或少地瓜分了纽约市场，并且都采用了 Uber 首创的计件工作模式。
Workers get paid when they accept and complete a delivery, and a gamelike system of rewards and penalties keeps them moving: high scores for being on time, low scores and fewer orders for tardiness, and so on.
工人们在接受并完成交货时获得报酬，类似游戏的奖惩制度让他们不断前进：准时得分高，迟到得分低，订单少，等等。
Chavez and others call it the patrón fantasma, the phantom boss — always watching and quick to punish you for being late but nowhere to be found when you need $10 to fix your bike or when you get doored and have to go to the hospital.
查韦斯和其他人称其为“patron fantasma”，即“幽灵老板”——总是注视着你，并会因为迟到而迅速惩罚你，但当你需要 10 美元来修理自行车或当你进门必须去医院时却找不到它。
Then there is a fourth app, which Chavez and thousands of others work for but few customers have heard of, called Relay Delivery.
还有第四个应用程序，查韦斯和其他数千人都在为该应用程序工作，但很少有客户听说过，名为 Relay Delivery。
It’s a privately held company founded in 2014 and mostly limited to New York.
它是一家成立于 2014 年的私营公司，主要业务范围仅限于纽约。
The best way to understand Relay is to think of most delivery apps as two different businesses: the lucrative digital one that customers order from and that charges restaurants commission and advertising fees, and the labor-intensive, logistically complicated — “crummy,” in the words of Grubhub’s founder — business of getting the food to the customer.
理解 Relay 的最佳方式是将大多数外卖应用程序视为两种不同的业务：一种是利润丰厚的数字业务，客户从中订购，向餐厅收取佣金和广告费；另一种是劳动密集型、物流复杂（用 Grubhub 创始人的话说“糟糕”）的业务，即把食物送到客户手中。
Relay handles just the second one.
中继仅处理第二个。
Restaurants can outsource all their delivery to Relay, no matter if the customer ordered on Seamless or DoorDash or called direct.
餐厅可以将所有送货业务外包给 Relay，无论顾客是在 Seamless 或 DoorDash 上订购还是直接致电。
When the food is ready, the restaurant uses the Relay app to summon a worker who is supposed to appear in under five minutes.
当食物准备好后，餐厅使用 Relay 应用程序召唤一名工作人员，该工作人员应该在五分钟内出现。
It’s often cheaper for restaurants than the other apps, and it’s extremely reliable.
对于餐馆来说，它通常比其他应用程序更便宜，而且非常可靠。
This is in part because the rewards Relay offers workers are greater and its penalties more severe.
部分原因是 Relay 为工人提供的奖励更大，惩罚也更严厉。
Rather than piecework, it pays $12.50 per hour plus tips.
它不是计件工作，而是每小时支付 12.50 美元，外加小费。
But unlike Uber and DoorDash, workers can deliver food only if they’re scheduled, and the schedule is designed through daily zero-sum competition, with the best-rated workers getting first dibs.
但与 Uber 和 DoorDash 不同的是，工人只有在预定的情况下才能送餐，而且时间表是通过日常零和竞争设计的，评分最高的工人将获得优先权。
If you get an early enough sign-up time to grab the Upper West Side from 5 to 9 p.m., you can rest easy knowing you’ll have a decently paying job tomorrow.
如果您有足够早的报名时间，可以在下午 5 点到 9 点抢到上西区，那么您就可以高枕无忧了，因为您知道明天您将找到一份薪水不错的工作。
But if you rejected a delivery, or went too slow, or weren’t in your designated zone the second your shift started (even if that was because you were delivering a Relay order from your prior shift), or committed any other mysterious infraction, your sign-up time moves back 20 minutes.
但是，如果您拒绝送货，或者送货速度太慢，或者在轮班开始时不在指定区域（即使这是因为您正在送货上一班的接力订单），或者犯下任何其他神秘违规行为，您的注册时间将向后移动 20 分钟。
Maybe all that’s left is Hoboken from 2 to 4 p.m.
也许只剩下下午 2 点到 4 点去霍博肯了。
Worse, maybe there’s nothing and you’re relegated to picoteo, or “pecking.”
更糟糕的是，也许什么都没有，你就被降级为 picoteo，或者“啄食”。
You see them around the city, sitting on benches jabbing their screens, refreshing the schedule on the off chance some unlucky colleague had to cancel.
你可以在城市里看到他们，坐在长凳上敲击屏幕，刷新日程，以防不幸的同事不得不取消日程。
It’s a fate terrifying enough that when one worker hit a storm drain, flew from his bike, and suffered a concussion so severe he was passing in and out of consciousness and had to be taken to the hospital, he still made sure to have a friend message the company explaining why he wasn’t accepting orders.
这是一个足够可怕的命运，当一名工人撞上雨水渠，从自行车上飞下来，遭受严重脑震荡，昏迷不醒，不得不被送往医院时，他仍然确保让朋友给公司发消息，解释他不接受订单的原因。
Later, trying to get his score up, he volunteered to work during Hurricane Ida, wrecked his bike, and got bumped from the schedule entirely.
后来，为了提高自己的分数，他自愿在艾达飓风期间工作，结果毁坏了他的自行车，并完全被排除在日程之外。
So while DoorDash and Uber workers have some leeway to pick which deliveries they take, as a practical matter, Relay workers accept every order assigned to them.
因此，虽然 DoorDash 和 Uber 的工作人员有一定的余地来选择他们接受的送货，但实际上，Relay 的工作人员接受分配给他们的每一个订单。
They obey the bespoke instructions that pop up on their screens: Don’t wait outside Benny’s Burritos, don’t ask to use the restroom, be “super nice!” to Dig Inn because it is a “VIP client” — or have your account suspended.
他们遵守屏幕上弹出的定制说明：不要在本尼墨西哥卷饼外面等待，不要要求使用洗手间，要“超级友善！”因为 Dig Inn 是“VIP 客户”，否则您的帐户将被暂停。
Above all, they try to maintain the ideal pace of a delivery every 15 minutes, no matter the delivery distance.
最重要的是，无论配送距离多远，他们都会尽力保持每 15 分钟一次的理想配送速度。
If these sound more like the demands placed on an actual employee as opposed to an ostensibly free independent contractor, many class-action plaintiffs have agreed.
如果这些听起来更像是对实际雇员而不是表面上自由的独立承包商提出的要求，那么许多集体诉讼原告都同意了。
The company has been sued multiple times for worker misclassification, tip theft, and other infractions.
该公司因员工错误分类、盗窃小费和其他违规行为而多次被起诉。
It settled three times, avoiding a ruling that could torpedo its business model, and another case is currently in arbitration.
它三次和解，避免了可能破坏其商业模式的裁决，另一个案件目前正在仲裁中。
A spokesperson said the company has implemented a fix to prevent restaurants from unilaterally expanding their delivery zones, but it currently only works for new entrants to the platform.
一位发言人表示，该公司已经实施了一项修复措施，以防止餐厅单方面扩大其送货区域，但目前仅适用于该平台的新进入者。
The tip theft that workers often complain of occurs when restaurants receive an order, then enter the wrong tip information into the Relay app, the spokesperson said, and the company has added a way for workers to dispute this.
该发言人表示，员工经常抱怨的小费盗窃现象是餐厅收到订单，然后在 Relay 应用程序中输入错误的小费信息，而该公司为员工增加了一种对此提出异议的方式。
As for the intense pressure, the company said that it matches the number of riders each day with anticipated demand but that there is a large backlog of people who want to work.
至于巨大的压力，该公司表示，每天的乘客数量与预期需求相匹配，但想要工作的人积压了大量。
That’s true.
这是真的。
Many would rather work for a restaurant, but when forced to pick among the apps, Chavez, Cesar, and others choose Relay, which they say pays better and more consistently than its piecework peers.
许多人宁愿在餐厅工作，但当被迫在应用程序中进行选择时，查韦斯、塞萨尔和其他人选择了 Relay，他们说与计件工作的同行相比，Relay 的薪酬更高、更稳定。
It is, after all, the closest among them to a traditional job.
毕竟，这是其中最接近传统工作的。
But all the apps have this in common: The physical practicalities of maintaining the modern buffet of speedy delivery options fall to the workers.
但所有应用程序都有一个共同点：维护现代自助餐的快速交付选项的实际实用性落在了工人身上。
I followed Chavez down the ramp of the glass tower’s parking garage and around the corner to where delivery workers have set up a subterranean base.
我跟着查韦斯走下玻璃塔停车场的坡道，绕过拐角处，到达送货工人搭建的地下基地。
Electric bikes were parked in front of plywood shelving crammed with charging batteries, their lights blinking red and green.
电动自行车停在装满充电电池的胶合板架子前，车灯闪烁着红色和绿色。
Under the garage ramp, five workers sat on a pipe eating lunch beneath a harsh fluorescent light, clothes hung to dry on another pipe above their heads.
在车库坡道下，五名工人坐在一根管道上，在刺眼的荧光灯下吃午餐，衣服挂在头顶上方的另一根管道上晾干。
About a dozen people sat on folding chairs around a long table, eating from Styrofoam takeout trays and playing with their phones.
大约有十几个人围着一张长桌坐在折叠椅上，用聚苯乙烯泡沫塑料外卖托盘吃饭，玩手机。
Others napped in the carriages of bike rickshaws draped with plastic flowers.
其他人则在铺满塑料花的自行车人力车车厢里打盹。
Garages like these are scattered across the city, a solution worked out to replace some of the necessities once supplied by restaurants.
像这样的车库遍布城市各处，这是一个解决方案，旨在取代曾经由餐馆提供的一些必需品。
Another option for shelter, particularly in the winter, is to get a Chase debit card and take refuge in the lobbies of the bank’s ubiquitous branches, warming yourself with a coffee before you’re told to move on.
另一种避难的选择，特别是在冬天，是获得一张大通借记卡，并在银行随处可见的分行的大厅里避难，在被告知继续前进之前先喝杯咖啡暖暖身子。
But the coffee raises another pressing question: where to find a restroom.
但咖啡提出了另一个紧迫的问题：哪里可以找到洗手间。
The garage solves both problems and others, like bike storage and battery charging.
车库既解决了问题，也解决了其他问题，例如自行车存放和电池充电。
Now, instead of shift meals during the predinner lull, workers take turns ordering delivery and eat underground.
现在，工人们不再在餐前休息期间轮流用餐，而是轮流叫外卖并在地下就餐。
(They always tip well.) Chavez pays $120 a month for his spot.
（他们总是给很多小费。）查韦斯每月为他的位置支付 120 美元。
Every adaptation has a cost, the Arrow being by far the largest.
每一次改编都会有成本，而箭是迄今为止最大的。
The appeal of the Arrow is the network of shops that sell it.
Arrow 的吸引力在于销售它的商店网络。
They sell only Arrows, and if you have one, they will do simple repairs for cheap or free.
他们只卖箭，如果你有箭，他们会以低廉或免费的价格进行简单的维修。
The shops also charge second batteries for a monthly fee.
商店还按月收取第二块电池的费用。
The city’s pocked streets are rough on the bikes, and each evening just before the dinner rush, delivery workers wait outside Arrow stores as mechanics strip and rewire water-damaged controllers and replace bald tires with the fluid focus of a NASCAR pit crew.
这座城市坑坑洼洼的街道对自行车来说非常不便，每天晚上，就在晚餐高峰之前，送货工人在 Arrow 商店外等候，机械师们则像 NASCAR 维修站工作人员一样，拆卸和重新连接被水损坏的控制器，并更换光秃秃的轮胎。
Bikes, cold-weather gear, garages, maintenance: The costs add up.
自行车、寒冷天气装备、车库、维护：成本加起来。
Workers even pay for their own app-branded cooler bags.
工人们甚至可以购买自己的应用程序品牌的冷藏袋。
So while DoorDash claims Manhattan workers make $33 per hour, including tips, when you factor in expenses, delivery workers have a base pay of $7.87 per hour, according to a recent study of app-based workers conducted by the Cornell Worker Institute and the Worker’s Justice Project.
因此，尽管 DoorDash 声称曼哈顿工人每小时收入 33 美元（包括小费），但根据康奈尔工人研究所和工人正义项目最近对基于应用程序的工人进行的一项研究，如果考虑到费用，送货工人的基本工资为每小时 7.87 美元。
Neither estimate includes time spent waiting between deliveries.
这两个估计均不包括两次交货之间等待所花费的时间。
Workers developed the whole system — the bikes, repair networks, shelters, charging stations — because they had to.
工人们开发了整个系统——自行车、维修网络、庇护所、充电站——因为他们不得不这样做。
To the apps, they are independent contractors; to restaurants, they are emissaries of the apps; to customers, they represent the restaurants.
对于应用程序来说，他们是独立承包商；对于餐厅来说，他们是应用程序的使者；对于顾客来说，他们代表了餐馆。
In reality, the workers are on their own, often without even the minimum in government support.
事实上，工人们只能靠自己，往往甚至得不到最起码的政府支持。
As contractors and, often, undocumented immigrants, they have few protections and virtually no safety net.
作为承包商，而且通常是无证移民，他们几乎没有受到任何保护，而且几乎没有安全网。
The few times city authorities noted the delivery worker’s changing role, it was typically with confused hostility.
市政府有几次注意到送货员角色的转变，通常都带着令人困惑的敌意。
Until recently, throttle-powered electric bikes like the Arrow were illegal to ride, though not to own.
直到最近，像 Arrow 这样的油门驱动电动自行车虽然不能拥有，但骑乘还是违法的。
Mayor de Blasio heightened enforcement in 2017, calling the bikes “a real danger” after an Upper West Side investment banker clocked workers with a speed gun and complained to him on “The Brian Lehrer Show.”
2017 年，上西区一名投资银行家用测速枪给工人打卡并向他在《布莱恩·莱勒秀》(The Brian Lehrer Show) 上投诉后，白思豪市长加强了执法力度，称这些自行车是“真正的危险”。
The NYPD set up checkpoints, fining riders $500, seizing their bikes, and posting photos of the busts on Twitter.
纽约警察局设立了检查站，对骑车者罚款 500 美元，没收他们的自行车，并在 Twitter 上发布半身像照片。
The police would then return the bikes because, again, they were legal to own.
然后警察会归还自行车，因为它们是合法拥有的。
It was a costly and bewildering ritual.
这是一个昂贵且令人困惑的仪式。
For years, bike activists and workers pushed for legalization, though the apps that benefited from them were largely silent.
多年来，自行车活动人士和工人一直在推动合法化，尽管从中受益的应用程序基本上保持沉默。
It was only when another group of tech companies — hoping to make scooter-sharing legal — joined the fight that a bill moved forward in Albany.
直到另一批科技公司希望使共享滑板车合法化，加入战斗后，奥尔巴尼的一项法案才得以推进。
Then the pandemic hit, restaurants were restricted to takeout, and the mayor had to acknowledge that the bikes were an essential part of the city’s delivery infrastructure.
然后大流行来袭，餐馆仅限外卖，市长不得不承认自行车是该市送货基础设施的重要组成部分。
He halted enforcement.
他停止了执法。
The bikes were officially legalized three months later.
三个月后，这些自行车正式合法化。
Maybe it was legalization that triggered the robberies.
也许是合法化引发了抢劫。
Maybe it was the pandemic-emptied streets.
也许是因为疫情导致街道空无一人。
Maybe it was all the people out of work who needed money, or all the other people out of work who were enlisting to serve the newly formed Zoom class and suddenly needed e-bikes.
也许是所有失业的人都需要钱，或者是所有其他失业的人加入到新成立的 Zoom 阶层，突然需要电动自行车。
Everyone has a theory.
每个人都有一个理论。
But what happened next is a familiar story.
但接下来发生的事情却是一个熟悉的故事。
The workers turned to the city for help, got none, and started figuring out a solution themselves.
工人们向市政府寻求帮助，但没有得到帮助，于是开始自己寻找解决方案。
Chavez has no history of activism and no interest in being a leader.
查韦斯没有激进主义历史，也没有兴趣成为一名领导人。
Those things take time, and he came to the city with a plan: work hard for five years and save enough money to buy a house in Guatemala City.
这些事情需要时间，他来到这座城市有一个计划：努力工作五年，攒够钱在危地马拉城买一套房子。
Many workers treat the job like a dangerous but temporary trial they hope will give them a shot at pulling themselves out of poverty back home.
许多工人将这份工作视为危险但暂时的考验，他们希望这能让他们有机会摆脱家乡的贫困。
Cesar has a plan too: work until he can buy a house for his parents and himself, then return.
塞萨尔也有一个计划：工作直到能为父母和自己买房子，然后回来。
Things don’t always go according to plan.
事情并不总是按计划进行。
You meet someone here and start a family.
您在这里遇到某人并组建家庭。
You discover that all the money you thought you were saving has gone to bikes and food and rent.
您发现您认为节省的所有钱都花在了自行车、食物和租金上。
The city becomes familiar.
这座城市变得熟悉起来。
Years go by.
岁月流逝。
That was the case for Eliseo Tohom, Chavez’s 36-year-old roommate.
查韦斯 36 岁的室友埃利塞奥·托霍姆 (Eliseo Tohom) 就是这种情况。
He’s been working delivery for 14 years.
他从事送货工作已经 14 年了。
Chavez teases him on his livestreams.
查韦斯在直播中取笑他。
“That Eliseo is well known around these streets,” he said when Tohom chimed in on the chat.
当托霍姆插话时，他说道：“埃利塞奥在这些街道上很出名。”
“Single ladies, delivery worker Eliseo is looking for a girl to take back to Guatemala.”
“单身女士，送货员 Eliseo 正在寻找一个女孩带回危地马拉。”
Last October, the two were eating pizza in Central Park and talking about the robberies.
去年十月，两人在中央公园吃披萨，谈论抢劫案。
A fellow garage member, 17 years old, had been unlocking his bike after depositing a dinner on Riverside Drive when two men tackled him from behind.
一名 17 岁的车库同事在河滨大道 (Riverside Drive) 存放完晚餐后，正在打开自行车锁，两名男子从后面拦住了他。
A third grabbed his bike and rode off as the other assailants leaped into a waiting car.
第三个人抓起他的自行车就骑走了，而其他袭击者则跳上一辆等候的汽车。
It was the second such attack to befall a garage member and one of countless they had heard about.
这是车库成员第二次遭受此类袭击，也是他们听说过的无数袭击事件之一。
According to NYPD data, robberies and attempted robberies of delivery workers increased 65 percent in 2020, to 332, and are on track to exceed that number this year.
根据纽约警察局的数据，2020 年，针对送货员的抢劫和抢劫未遂事件增加了 65%，达到 332 起，并且今年的数量有望超过这一数字。
But those are only the small fraction of cases that are reported to the police.
但这些只是向警方报告的案件的一小部分。
Workers say officers often discouraged them from filing reports and showed so little progress solving the thefts they did report that many stopped bothering to do so.
工人们表示，官员们经常劝阻他们不要举报，而且在解决他们举报的盗窃案方面进展甚微，以至于许多人不再费心去举报。
In contrast to the NYPD’s numbers, the Worker’s Justice Project’s survey found that 54 percent of the city’s delivery workers have had their bikes stolen.
与纽约警察局的数据相反，工人正义项目的调查发现，该市 54% 的送货工人的自行车被盗。
About 30 percent of those thefts were violent.
其中大约 30% 的盗窃行为是暴力盗窃。
The group said it receives approximately 50 reports of thefts and robberies a day.
该组织表示，每天收到大约 50 起盗窃和抢劫报告。
Tohom had put together a pool to buy the kid a new bike, but he wanted to do more.
托霍姆筹了一个钱给孩子买了一辆新自行车，但他想做更多。
He proposed going to the local precinct, maybe with a dozen or so people from their garage and another group in midtown, and asking the police to do something.
他提议与车库里的十几个人以及市中心的另一群人一起去当地分局，要求警方采取行动。
Chavez posted the announcement on Chapín.
查韦斯在 Chapín 上发布了这一公告。
About 30 people showed up to the park at 72nd and Amsterdam and rode honking to the precinct.
大约 30 人出现在 72 街和阿姆斯特丹的公园，并按喇叭骑车前往该地区。
There, they blocked the street, shouting “No more robberies!” to nonplussed cops.
在那里，他们封锁了街道，高喊“不要再抢劫了！”给困惑的警察。
Eventually, a Spanish-speaking officer came out.
最终，一名讲西班牙语的军官走了出来。
Tohom stepped forward and listed robbery after robbery — Monday at 150 Central Park, yesterday at 100th, another at 67th, knives, guns, machetes, thefts they reported months ago and received no response about, bikes stolen with GPS that police refused to pursue — as the crowd yelled “Help us.”
托霍姆挺身而出，列出了一系列抢劫案——周一在中央公园 150 号，昨天在第 100 号，又在 67 号发生了一起抢劫案，还有几个月前举报但没有得到回应的盗窃案、带 GPS 的自行车被盗但警方拒绝追捕——人群高呼“救救我们”。
Chavez posted a video of the scene, and it ricocheted through New York’s delivery community.
查韦斯发布了这一场景的视频，该视频在纽约的送货社区中引起了强烈反响。
Overnight, he gained 1,000 followers.
一夜之间，他获得了 1000 名粉丝。
The next day, a representative got in touch from the Worker’s Justice Project, which had previously supported construction workers and domestic laborers and had started organizing delivery workers during the pandemic.
第二天，一名代表联系了工人正义项目，该项目此前曾为建筑工人和家政工人提供支持，并在疫情期间开始组织送货工人。
WJP helped file the paperwork for a more formal rally the following week.
WJP 帮助提交了下周举行更正式集会的文件。
Again, Chavez announced it on his Facebook page.
查韦斯再次在他的 Facebook 页面上宣布了这一消息。
This time, hundreds showed up.
这一次，有数百人出现。
Chavez livestreamed as the armada rode honking down Broadway, flags waving from their bikes, to City Hall.
查韦斯进行了现场直播，车队骑着喇叭沿着百老汇驶向市政厅，自行车上飘扬着旗帜。
It was the first time so many delivery workers had gathered in one place, and it sparked an explosion of new groups.
这是第一次有这么多的送货员聚集在一个地方，并引发了新群体的爆炸式增长。
It was there that Cesar met Chavez.
正是在那里，塞萨尔遇见了查韦斯。
Soon after, he and his cousins and uncles launched the Deliveryboys page.
不久之后，他和他的表兄弟和叔叔推出了“Deliveryboys”页面。
Like Chavez’s page, it soon became a hub for theft alerts, but it was also a place to memorialize slain and injured workers.
就像查韦斯的页面一样，它很快成为盗窃警报的中心，但它也是纪念被杀和受伤工人的地方。
When the DoorDash worker Francisco Villalva Vitinio was shot and killed for his bike in March, the Deliveryboys posted videos of vigils in New York and of Villalva Vitinio’s casket being carried down the streets of his hometown in Guerrero, Mexico.
今年 3 月，当 DoorDash 工人弗朗西斯科·维拉尔瓦·维蒂尼奥 (Francisco Villalva Vitinio) 因骑自行车被枪杀时，送货男孩发布了在纽约守夜的视频，以及维拉尔瓦·维蒂尼奥 (Villalva Vitinio) 的棺材被抬到他家乡墨西哥格雷罗州街道上的视频。
Later they broadcast live from the precinct on the day the suspect was arrested.
随后，嫌疑人被捕当天，他们在辖区进行了现场直播。
Small cadres of workers had already begun forming groups on WhatsApp and Telegram to share information and protect one another.
一小群工人已经开始在 WhatsApp 和 Telegram 上组建群组，分享信息并互相保护。
But now they built more formal and larger versions with names like Delivery Worker Alerts, Emergency Group, and Robbery Alerts in the Big Apple.
但现在他们建立了更正式、更大的版本，名称包括“送货工人警报”、“紧急小组”和“纽约抢劫警报”等。
At the protest, workers scanned QR codes on one another’s phones to join.
在抗议活动中，工人们互相扫描手机上的二维码加入。
Approximate territories took shape, with groups for the Upper West Side, Astoria, and lower Manhattan.
大致的领土已经形成，包括上西区、阿斯托里亚和曼哈顿下城的团体。
“There are thousands of delivery workers on the streets, and if we are all connected, we can see the thieves and act ourselves,” Chavez later told his viewers as he rode.
“街上有数千名送货工人，如果我们都保持联系，我们就可以看到小偷并采取行动，”查韦斯后来在骑车时告诉观众。
Join a group, he said.
加入一个团体，他说。
Buy a GPS and hide it on your bike; that way, when it gets stolen, you can track it down and call on your fellow workers for help.
买一个 GPS 并将其藏在自行车上；这样，当它被盗时，您可以追踪它并向同事寻求帮助。
If the police wouldn’t get their bikes back, maybe they could do it themselves.
如果警察不拿回他们的自行车，也许他们可以自己做。
It was Gustavo Ajche, a 38-year-old construction worker and part-time DoorDasher, who contacted Chavez’s group after the impromptu precinct rally and helped get permits for the larger one.
38 岁的建筑工人兼兼职 DoorDasher 古斯塔沃·阿吉切 (Gustavo Ajche) 在临时集会后联系了查韦斯的团队，并帮助获得了更大集会的许可。
Even then, he was pushing the group to think bigger.
即便如此，他仍在推动团队思考更大的问题。
Chavez and Tohom wanted to march to Columbus Circle; Ajche said the thefts were affecting everyone, so they should march all the way to City Hall.
查韦斯和托霍姆想要向哥伦布圆环进军；阿杰切说，盗窃事件影响到了每个人，所以他们应该一路游行到市政厅。
He also wanted them to think beyond the robberies, to regulations and durable improvements to working conditions.
他还希望他们不仅仅考虑抢劫，还要考虑法规和工作条件的持久改善。
I met Ajche at 60 Wall Street, a gaudy ’80s atrium decorated with palm trees and columns that is a frequent hangout for delivery workers in the Financial District.
我在华尔街 60 号遇见了 Ajche，这是一座 80 年代华丽的中庭，装饰着棕榈树和柱子，是金融区送货员经常光顾的地方。
The nearby parking garage where Ajche stores his bike isn’t as nice as Chavez’s, he explained, on account of leaks and rats.
阿杰切 (Ajche) 存放自行车的附近停车场不如查韦斯 (Chavez) 的停车场好，他解释说，因为存在漏水和老鼠问题。
There were about a dozen Arrows parked outside, all with stickers bearing the red-and-black fist-raised deliveryman logo of Los Deliveristas Unidos , an arm of the Worker’s Justice Project that Ajche helped start.
外面停着大约十几辆“Arrow”车，上面都贴着“Los Deliveristas Unidos”的红黑相间的举起拳头的送货员标志，Los Deliveristas Unidos 是 Ajche 帮助启动的工人正义项目的一个分支。
An animated speaker with an open face, Ajche is an effective organizer, and he’s eager to grow the movement.
阿杰切是一位热情洋溢、表情开放的演讲者，也是一位高效的组织者，他渴望推动这一运动的发展。
Taking out his phone, he showed me a new Deliveristas logo written in Bengali — part of the group’s effort to expand beyond Spanish-speaking workers.
他拿出手机，向我展示了一个用孟加拉语写成的新 Deliveristas 标志——这是该组织向讲西班牙语的员工扩展业务的努力的一部分。
He would soon make versions in Mandarin and French.
他很快就会制作普通话和法语版本。
I noted the green gear-eyed skull logo on the back of his phone case, the symbol of Aztecas en dos Ruedas (“Aztecs on Two Wheels”), a fixie-riding, alley-cat-racing club of delivery workers.
我注意到他手机壳背面有一个绿色的齿轮眼骷髅标志，这是 Aztecas en dos Ruedas（“两轮阿兹特克人”）的象征，这是一个由送货工人组成的固定骑行、野猫赛跑俱乐部。
“They are my friends; they are with us,” he said by way of explanation.
“他们是我的朋友；他们和我们在一起，”他解释说。
A worker, still helmeted, pushed through the turnstile door and waved to Ajche before joining a group seated on the other side of the hall — Ajche’s friends too.
一名仍然戴着头盔的工人推开旋转栅门，向阿杰切挥手，然后加入了坐在大厅另一边的一群人——阿杰切的朋友们。
After the success of the October march, the Deliveristas planned an even larger rally for April.
十月游行取得成功后，Deliveristas 计划在四月举行更大规模的集会。
This time, thousands gathered and rode honking to City Hall, where they were joined by representatives from SEIU 32BJ, the powerful union that backed the Fight for $15.
这一次，数千人聚集在一起，鸣着喇叭前往市政厅，SEIU 32BJ 的代表也加入了他们的行列，SEIU 32BJ 是一个支持 15 美元斗争的强大工会。
City Councilmember Brad Lander, then running for city comptroller, and State Senator Jessica Ramos spoke.
当时竞选市审计长的市议员布拉德·兰德和州参议员杰西卡·拉莫斯发表了讲话。
Later, the City Council introduced a package of bills crafted in discussion with the Deliveristas that would establish minimum pay and give workers more control over their routes, among other changes (it will likely be voted on this month).
后来，市议会提出了与 Deliveristas 讨论后制定的一揽子法案，其中包括确定最低工资、让工人更好地控制自己的路线以及其他变化（可能会在本月进行投票）。
In June, the Deliveristas helped kill a bill pushed by Uber and Lyft that would have allowed gig workers to unionize while falling short of offering them full employment rights.
今年 6 月，Deliveristas 帮助否决了 Uber 和 Lyft 推动的一项法案，该法案允许零工工人加入工会，但未能为他们提供充分的就业权利。
Some of the apps also began discussions with the Deliveristas.
一些应用程序还开始与 Deliverista 进行讨论。
DoorDash announced that nearly 200 (out of 18,000) of its restaurants would let delivery workers use their restrooms and that the company is working on an emergency-assistance button for its app.
DoorDash 宣布，其旗下近 200 家餐厅（共 18,000 家）将允许送货员使用卫生间，并且该公司正在为其应用程序开发紧急援助按钮。
Ajche is far from appeased.
阿杰切还远未安息。
He recalled a Zoom meeting in which DoorDash put forward a “top Dasher” to tell them how great working for DoorDash was.
他回忆起在 Zoom 会议上，DoorDash 提出了“顶级 Dasher”，告诉他们为 DoorDash 工作有多么出色。
Ajche silenced him by saying that he can bring 500 people with complaints.
Ajche 让他闭嘴，说他可以带 500 名投诉者。
“They are afraid of us,” he said.
“他们害怕我们，”他说。
“They think we are trying to unionize.”
“他们认为我们正在努力组建工会。”
Later in June, around the time when Cesar and the Deliveryboys were beginning their watch at the Willis Avenue Bridge, Ajche and other Deliveristas met with the NYPD chief of department, Rodney Harrison, who agreed to appoint an officer to act as a liaison with the workers and to increase security on the bridges.
六月晚些时候，当塞萨尔和送货员开始在威利斯大道大桥上值班时，阿杰切和其他送货员会见了纽约警察局局长罗德尼·哈里森，哈里森同意任命一名官员作为与工人的联络并加强桥梁的安全。
Progress is slow.
进展缓慢。
The NYPD said it encourages people to register their bikes with the department and to call 911 if their bike is stolen.
纽约警察局表示，鼓励人们向该部门登记自行车，如果自行车被盗，请拨打 911。
But the department is a sprawling organization with tremendous inertia and little understanding of what modern delivery work entails.
但该部门是一个庞大的组织，具有巨大的惯性，并且对现代交付工作的含义知之甚少。
“What we’ve been doing is conquering precinct by precinct,” said Hildalyn Colón Hernández, whom the WJP brought on to handle police relations and policy.
“我们一直在做的是逐个辖区地征服，”WJP 任命他负责处理警察关系和政策的希尔达林·科隆·埃尔南德斯 (Hildalyn Colón Hernández) 说。
Colón Hernández, who previously worked on a construction-fraud task force in the Manhattan DA’s office, recalled a recent exchange in which she was pushing an officer to investigate a stolen bike and he said, essentially, “What’s the big deal?
科隆·埃尔南德斯 (Colón Hernández) 曾在曼哈顿地方检察官办公室的建筑欺诈特别工作组工作过，她回忆起最近的一次交流，在交流中，她敦促一名官员调查一辆被盗的自行车，他说，本质上是，“有什么大不了的？
It’s just a bike.” Colón Hernández launched into an explanation: First off, it’s their tool; they lose that tool, they don’t work tomorrow.
这只是一辆自行车。”科隆·埃尔南德斯 (Colón Hernández) 开始解释：首先，这是他们的工具；其次，这是他们的工具。他们失去了这个工具，明天就无法工作。
Second, it probably cost around $3,000.
其次，它的成本可能约为 3,000 美元。
“That patrol officer looked at me very differently,” she said.
“那个巡逻警官对我的看法非常不同，”她说。
“They were like, ‘Wait a minute.
“他们就像是，‘等一下。
This is a grand larceny?’ ”
这是一起重大盗窃案吗？’”
She has been having conversations like that across the city’s bureaucracy.
她一直在整个城市的官僚机构中进行类似的对话。
Take the Willis Avenue Bridge.
走威利斯大道大桥。
First, she had to talk to the precincts on either side of the bridge because the city splits jurisdiction down the middle.
首先，她必须与桥两侧的辖区交谈，因为该市将管辖权从中间分开。
Then came the cameras, which workers complained were broken, because despite the NYPD sign saying the bridge was under 24-hour surveillance, whenever they went to the police asking for footage of their assaults, they were told none existed.
然后是摄像头，工人们抱怨摄像头坏了，因为尽管纽约警察局的标志上写着这座桥受到 24 小时监控，但每当他们去警察局索要袭击事件的录像时，他们都被告知不存在。
But the cameras worked just fine; it’s just that they were pointed at the cars, not the bike path.
但相机工作得很好；只是他们指向的是汽车，而不是自行车道。
To change that, Colón Hernández will need to track down someone in the Department of Transportation and explain why it’s urgently important that they shift the traffic cameras on a bridge.
为了改变这种情况，科隆·埃尔南德斯需要找到交通部的某人，并解释为什么他们将交通摄像头转移到桥上如此迫切。
Chavez and the Deliveryboys rarely attend these meetings.
查韦斯和送货员很少参加这些会议。
They stress their independence and express skepticism that anyone — police, city officials, sometimes even the Deliveristas — will ever help them.
他们强调自己的独立性，并对任何人——警察、城市官员，有时甚至是“Deliveristas”——是否会帮助他们表示怀疑。
Chavez sees himself as just a guy with a Facebook page.
查韦斯认为自己只是一个拥有 Facebook 页面的人。
Juan Solano, Cesar’s uncle and the most outspoken of the Deliveryboys, sees a distinction between “politics,” which are futile, and what they are doing, which is “organizing our people” to help themselves.
塞萨尔的叔叔胡安·索拉诺（Juan Solano）是送货员中最直言不讳的人，他认为“政治”是徒劳的，而他们正在做的事情是“组织我们的人民”来自助。
Ajche understands the wariness.
Ajche 理解这种谨慎。
“In our countries, organizations show up, promise to do stuff, and never deliver,” he said.
“在我们的国家，组织出现，承诺做事，但从未兑现，”他说。
It’s not like they’ve gotten much help from institutions here, either.
他们也没有从这里的机构那里得到太多帮助。
Yet he is palpably frustrated at the resistance.
但他显然对抵制感到沮丧。
“A change of mind would be good for them.
“改变主意对他们来说是件好事。
They have potential; they’ve done things.
他们有潜力；他们已经做了一些事情。
But they reached a point where they can’t do much more since they’re not in touch with politicians.”
但他们已经到了无法做更多事情的地步，因为他们与政客没有联系。”
Ajche pointed out that earlier this year, the Deliveryboys told their followers to barrage the Relay app with a cut-and-paste indictment of the company’s rating system, long routes, and vanishing tips.
Ajche 指出，今年早些时候，Deliveryboys 告诉他们的追随者，通过剪切和粘贴的方式对 Relay 应用程序进行攻击，指责该公司的评级系统、漫长的路线和消失的小费。
“Us delivery workers are tired of so much injustice,” they wrote, threatening to “stop working without prior notice.”
他们写道：“我们的送货员厌倦了如此多的不公正现象，”并威胁“在没有事先通知的情况下停止工作”。
Not long after the walkout threat, Relay added a DISPUTE TIP button.
在罢工威胁发生后不久，Relay 添加了一个“争议提示”按钮。
It was a victory, but a partial one.
这是一场胜利，但只是部分胜利。
Making use of the feature requires workers to know the actual amount a customer tipped, and many lack the language skills to ask.
要使用该功能，工作人员需要知道顾客给小费的实际金额，而许多人缺乏询问的语言技能。
Juan is thinking about making cards in English so they can show customers why they need to know.
胡安正在考虑用英文制作卡片，这样他们就可以向顾客展示为什么他们需要知道。
Delivery workers store their bikes at a garage overnight and prepare to take the subway home.
送货员将自行车存放在车库过夜，准备乘地铁回家。
Cesar Solano at Willis Avenue Bridge on his birthday at the end of his work day.
一天工作结束后，塞萨尔·索拉诺 (Cesar Solano) 在威利斯大道大桥庆祝生日。
Bikers wait for a bigger group to form before crossing the Willis Avenue Bridge.
骑自行车的人等待更大的队伍形成，然后穿过威利斯大道大桥。
Juan Solano at home in the two-bedroom apartment he shares with five other delivery bikers.
胡安·索拉诺 (Juan Solano) 在家中与其他五名送货骑手合住的两居室公寓里。
Delivery workers store their bikes at a garage overnight and prepare to take the subway home.
送货员将自行车存放在车库过夜，准备乘地铁回家。
Cesar Solano at Willis Avenue Bridge on his birthday at the end of his work day.
一天工作结束后，塞萨尔·索拉诺 (Cesar Solano) 在威利斯大道大桥庆祝生日。
Bikers wait for a bigger group to form before crossing the Willis Avenue Bridge.
骑自行车的人等待更大的队伍形成，然后穿过威利斯大道大桥。
Juan Solano at home in the two-bedroom apartment he shares with five other delivery bikers.
胡安·索拉诺 (Juan Solano) 在家中与其他五名送货骑手合住的两居室公寓里。
Compared to the grinding progress of New York’s bureaucracy, when it comes to thefts, self-defense yields immediate results: a bike recovered, a thief apprehended, a bridge defended.
与纽约官僚机构的艰苦进步相比，在盗窃方面，自卫会产生立竿见影的效果：追回一辆自行车，逮捕一名小偷，保卫一座桥梁。
Chavez advises workers to keep a photo of their bike on their phone.
查韦斯建议工人们在手机上保存自行车的照片。
If it’s stolen, send the photo to the group, and often another worker will soon spot someone selling it on the street.
如果照片被盗，请将照片发送到群组中，通常其他工作人员很快就会发现有人在街上出售它。
The spotter sends the location, then pretends to be an interested buyer — “Hey, buddy, how much you want for that?” — until reinforcements arrive and unobtrusively encircle the two hagglers before closing in.
观察员发送位置信息，然后假装是一位感兴趣的买家——“嘿，伙计，你想要多少钱？” ——直到增援部队到达并在逼近之前悄悄包围了两个讨价还价者。
Ideally, surrounded by a dozen delivery workers, the suspect gives up peacefully and returns the bike to its rightful owner.
理想的情况是，嫌疑人在十几名送货员的包围下平静地放弃，并将自行车归还给它的合法主人。
But not always.
但并非总是如此。
In June, a Lower East Side group saw someone selling a stolen bike on Lafayette, but the suspect hopped on the bike and fled.
六月，下东区的一个团体看到有人在拉斐特出售一辆偷来的自行车，但嫌疑人跳上自行车逃跑了。
The group gave chase for several blocks before tackling him on Delancey.
这群人追了几个街区，然后在德兰西袭击了他。
At that point, the police took notice and detained the suspect.
此时，警方注意到并拘留了嫌疑人。
When the bike’s owner arrived, he ceremoniously inserted his key into the lock, dangling from the frame, and opened it to cheers.
当自行车的主人到达时，他隆重地将挂在车架上的钥匙插入锁中，然后在欢呼声中打开了车。
Two weeks later, a Relay worker named Angel Lopez was cruising up Amsterdam with a dinner from Celeste when he noticed someone sawing through a bike lock with a power grinder, throwing up sparks.
两周后，一位名叫安吉尔·洛佩兹 (Angel Lopez) 的中继工作人员带着塞莱斯特 (Celeste) 的晚餐巡游阿姆斯特丹，这时他注意到有人用电动磨床锯穿自行车锁，并冒出火花。
He stopped, shocked.
他停下来，感到震惊。
While he was debating what to do, workers from a nearby Chinese takeout place rushed out, grabbed chairs from their outdoor-dining setup, and started hitting the thief, who responded by brandishing his buzz saw.
当他正在考虑该怎么办时，附近一家中餐外卖店的工作人员冲了出来，从户外用餐场所抓起椅子，开始殴打小偷，小偷挥舞着圆锯回应。
A standoff ensued until the thief, deterred, jogged off.
随后发生了对峙，直到小偷被吓住，慢跑离开。
Lopez sent an alert to his group, Upper Furious, and followed from a distance.
洛佩兹向他的团队“Upper Furious”发出了警报，并从远处跟踪。
If I let him go, he’s just gonna get away, just like every other guy, he thought.
如果我让他走，他就会逃跑，就像其他人一样，他想。
Lopez crossed paths with two other workers and told them what was happening.
洛佩兹与另外两名工人相遇并告诉他们发生了什么事。
They joined in cautious pursuit.
他们小心翼翼地加入追击。
Periodically, the thief looked back and yelled, “Keep following me.
小偷时不时地回头喊道：“继续跟着我。
I got something for you,” Lopez said, and they wondered what that could mean, whether he could have a gun in his backpack and be luring them to a less crowded part of town.
我有东西给你，”洛佩兹说，他们想知道这意味着什么，他是否可以在背包里放一把枪，并引诱他们到镇上不那么拥挤的地方。
The man stopped at another locked bike and began again with the buzz saw, threatening the workers whenever they got close.
该男子在另一辆上锁的自行车前停下来，然后再次开始使用圆锯，每当工人靠近时就会对其进行威胁。
“That thing will cut your face off,” Lopez recalled.
“那东西会割掉你的脸，”洛佩兹回忆道。
The bike freed, the thief started to pedal away.
自行车被释放，小偷开始蹬车逃跑。
There were now about ten workers, and they chased the thief, trying to shove him off his bike as he attempted to strike them with his saw.
现在大约有十名工人，他们追赶小偷，试图把他从自行车上推下来，因为他试图用锯子砍他们。
Lopez said they passed a cop car and shouted for help, to no avail.
洛佩兹说，他们经过一辆警车并大声呼救，但无济于事。
They hit the downward slope toward Riverside Park, and a few workers gunned their bikes forward to head off the thief.
他们沿着通往河滨公园的下坡，几名工人向前开枪阻止小偷。
Surrounded, he got off the bike and swung the saw, then hurled the cut lock at the gathered crowd.
被包围后，他下了自行车，挥动锯子，然后将割断的锁扔向聚集的人群。
But in throwing the lock, he lost his grip on the saw, and it fell to the ground.
但在扔锁的过程中，他失去了对锯子的控制，锯子掉到了地上。
It was at that moment that police arrived, pushed through the workers, and pinned the suspect to the ground with, Lopez said, a degree of force he felt ambivalent about.
洛佩兹说，就在那时，警察赶到了，推开工人，将嫌疑人按在地上，用力程度让他感到矛盾。
“It got to the point where he said, ‘I can’t breathe’ — you know those famous lines,” he recalled.
“他甚至说，‘我无法呼吸’——你知道那些著名的台词，”他回忆道。
A few workers shouted that he deserved it.
几个工人大喊这是他活该。
“You could feel the anger in the air,” Lopez said.
“你可以感受到空气中的愤怒，”洛佩兹说。
He couldn’t stay to talk to the cops.
他无法留下来与警察交谈。
He was 30 minutes late with his order and worried Relay would deactivate him.
他的订单迟到了 30 分钟，并担心 Relay 会阻止他。
“You’re no superhero,” he imagined the company telling him.
“你不是超级英雄，”他想象公司告诉他。
“Just deliver the food.” The suspect was charged with attempted robbery, possession of a weapon, petit larceny, and resisting arrest.
“把饭菜送过来就行了。”嫌疑人被指控企图抢劫、持有武器、小偷窃和拒捕。
These ad hoc sting operations worry Colón Hernández.
这些临时的诱捕行动让科隆·埃尔南德斯感到担忧。
She believes that some of the thieves are organized, possibly transporting the bikes out of state.
她认为一些窃贼是有组织的，可能会将自行车运出州。
They are often armed.
他们经常携带武器。
Workers have been stabbed and attacked with fireworks when they tried to recover their bikes themselves.
当工人们试图自己取回自行车时，他们被刺伤并被烟花袭击。
Chasing down and apprehending every thief in the city is both unsustainable and dangerous.
追捕并逮捕城市中的每一个小偷既不可持续又危险。
“The first time works.
“第一次就成功了。
The second time may work.
第二次可能有效。
What happens when the third time, somebody gets killed?
当第三次有人被杀时会发生什么？
Or you hurt somebody because you’re chasing people at a very fast pace?” she said.
或者你因为追赶别人的速度太快而伤害了别人？”她说。
“I’ve been saying this to the NYPD: One day I’m going to get a call that I don’t want to get.”
“我一直在对纽约警察局说：有一天我会接到一个我不想接到的电话。”
On a Friday night in July, Nicolas was coming back outside after dropping off a pizza near Madison Square Park when he saw that his bike had vanished.
七月的一个星期五晚上，尼古拉斯在麦迪逊广场公园附近放下披萨后回到外面，发现他的自行车不见了。
What am I going to do?
我要做什么？
he thought.
他想。
How am I going to work?
我要怎么工作？
Originally from Puebla, Mexico, Nicolas, 42 (who, fearing retaliation from the thief, requested a pseudonym), worked to send money home to his four children, whom he hadn’t seen since he crossed the border 12 years ago.
42 岁的尼古拉斯 (Nicolas) 来自墨西哥普埃布拉 (Nicolas)（他担心遭到窃贼报复，要求使用化名），他靠着工作的方式给家里的四个孩子寄钱，自从 12 年前越过边境以来，他就没有见过他们了。
The more he worked, the sooner he could return, and he worked a lot: a 5 a.m.
他工作得越多，就能越早回来，而且他工作得很多：凌晨 5 点。
cleaning shift at a pizza place, then delivering either for the restaurant or for DoorDash.
在披萨店进行清洁轮班，然后为餐厅或 DoorDash 送货。
He called his brother, another delivery worker, and asked him to post a photo of his bike to the Deliveryboys’ WhatsApp.
他打电话给他的兄弟（另一位送货员），要求他将自行车的照片发布到送货员的 WhatsApp 上。
An hour later, he got a hit: Someone had spotted his bike, a teal-taped Arrow, being wheeled into an apartment building in the Bronx.
一个小时后，他受到了打击：有人发现他的自行车（一辆青色胶带箭头）被推入布朗克斯区的一栋公寓楼。
The tipster had followed the man, filmed him, and noted the address.
线人跟踪了该男子，拍摄了他的视频，并记下了地址。
Nicolas got on the train and headed there.
尼古拉斯登上火车前往那里。
He was met by five other workers from the WhatsApp group who’d come to help.
他遇到了来自 WhatsApp 群组的另外五名前来帮忙的工作人员。
Standing in front of the building, Nicolas called 911 and was told to wait for a patrol car, so they waited.
尼古拉斯站在大楼前，拨打了911，被告知要等巡逻车，所以他们就等着。
And waited.
并等待着。
After midnight, he thanked the others for standing by him and told them to go home.
午夜过后，他感谢其他人支持他，并让他们回家。
Three days later, after he’d given the bike up for lost, one of the workers who had stood with him Friday flagged him down.
三天后，在他把自行车归还后，周五与他站在一起的一名工人向他挥手示意。
Another bike had been stolen and traced to the same building.
另一辆自行车被盗，并追踪到同一栋大楼。
A group was gathering to get it back.
一群人聚集在一起想要拿回它。
When the two arrived, they encountered 15 or so workers standing in front of the building.
当两人到达时，他们遇到了15名左右的工人站在大楼前。
Cesar was there along with a contingent that had caravanned from the Willis Avenue Bridge.
塞萨尔和一支从威利斯大道大桥开来的车队一起在那里。
Chavez was there too.
查韦斯也在场。
Nicolas introduced himself.
尼古拉斯做了自我介绍。
Cesar and Chavez had been called there by the owner of the other bike, Margaro Solano.
塞萨尔和查韦斯是被另一辆自行车的车主马加罗·索拉诺叫到那里的。
Unlike Nicolas’s bike, Margaro’s had a GPS.
与 Nicolas 的自行车不同，Margaro 的自行车有 GPS。
Seeing his bike had been taken to the Bronx, he and his wife — who left her restaurant job to help — had immediately headed there.
看到他的自行车被带到布朗克斯，他和他的妻子（她辞去了餐馆的工作去帮忙）立即前往那里。
They confirmed they had the right place by obtaining building surveillance footage of a man — the same one filmed carrying Nicolas’s bike — lugging Margaro’s up the stairs and into his apartment.
他们通过获取大楼监控录像来确认他们找到了正确的地方，监控录像显示一名男子拖着马加罗的自行车上楼进入他的公寓，视频中拍摄到的就是同一名男子携带尼古拉斯的自行车。
They could hear Margaro’s bike alarm blaring through the door.
他们可以听到马加罗的自行车警报器在门外响起。
After Margaro was unable to get help from the nearby precinct, he called Chavez, who texted Cesar, who put out a call on WhatsApp.
马加罗无法从附近的辖区获得帮助后，他给查韦斯打电话，查韦斯给塞萨尔发了短信，塞萨尔则通过 WhatsApp 拨打了电话。
By the time Nicolas arrived, the group had gone back to the precinct, failed to get help, and settled in for a stakeout.
当尼古拉斯到达时，这群人已经回到了辖区，但未能获得帮助，只能进行监视。
Rather than risk a confrontation inside the building, Chavez and the others decided the safest approach would be to wait for the thief to emerge and ask for the bikes back.
查韦斯和其他人决定，最安全的方法是等待小偷出现并要求归还自行车，而不是冒在建筑物内发生冲突的风险。
Two workers stood just outside the building entrance, while another loitered in the lobby.
两名工人站在大楼入口外，另一名工人则在大厅闲逛。
The rest gathered on the sidewalk outside, chatting.
其余的人聚集在外面的人行道上聊天。
The stakeout was the first time most of them had met in person.
这次监视是他们中的大多数人第一次面对面见面。
Around midnight, conversation began to shift to how late it was and when they should decide to call it a night.
午夜左右，谈话开始转向现在有多晚了，以及他们什么时候应该决定今晚就到此为止。
Many had come directly from work, skipping dinner.
许多人直接下班回来，不吃晚饭。
Then he emerged, the man from the videos.
然后他出现了，就是视频中的那个人。
The workers on the street watched as he opened the lobby door and stepped outside.
街上的工作人员看着他打开大厅门，走了出去。
The group followed him for a block, tailing him as stealthily as a dozen deliverymen on electric bikes could manage.
这群人跟着他走了一个街区，用十几名骑电动自行车的送货员所能做到的秘密跟踪他。
After a second block, they descended, surrounding him on the sidewalk.
过了第二个街区后，他们下降了，在人行道上包围了他。
For vigilante justice, it was a restrained confrontation.
对于私刑正义来说，这是一场克制的对抗。
No one touched anyone else.
没有人碰触其他人。
The workers, masked, stood back in a circle and asked for their bikes to be returned; the man towered over them by at least two heads.
戴着面具的工人们围成一圈，要求归还自行车。这个人至少比他们高出两个头。
Chavez was filming, Cesar broadcasting live.
查韦斯在拍摄，塞萨尔在现场直播。
Nicolas stood at the margins, watching.
尼古拉斯站在边缘观看。
To Cesar’s surprise, the man asked how many bikes they had come for.
令塞萨尔惊讶的是，那人问他们来是为了多少辆自行车。
When the thief asked for $1,000 to give them back, the workers started shouting.
当小偷要求 1000 美元归还时，工人们开始大喊大叫。
“Show him!
“给他看！
Let him see!” they yelled in Spanish.
让他看看！”他们用西班牙语大喊。
“The camera was watching you!” in English.
“摄像机正在看着你！”用英语。
Chavez said they didn’t want trouble and wouldn’t call the police if the man just gave back the bikes — a bluff.
查韦斯说，他们不想惹麻烦，如果该男子只是归还自行车，他们也不会报警——这是虚张声势。
Chavez knew the police wouldn’t come.
查韦斯知道警察不会来。
The man didn’t budge.
男人没有动。
A worker held out his phone to the suspect, showing him the surveillance video.
一名工作人员将手机递给嫌疑人，给他看了监控录像。
He watched footage of himself carrying the bike up the stairs.
他观看了自己扛着自行车上楼梯的镜头。
Then he watched it again.
然后他又看了一遍。
He paused, thought it over, and agreed to return the bikes.
他停顿了一下，想了想，同意归还自行车。
The group formed an escort down Grand Concourse, the suspect surrounded by workers on foot who were circled by bikers cruising slowly.
这群人组成了护送队沿着大广场走下去，嫌疑人周围都是步行的工人，周围还有缓慢行驶的骑自行车的人。
Chaos ensued once they entered the building.
当他们进入大楼后，混乱随之而来。
An acquaintance of the man blocked the workers in the entryway while attempting to assure them he would bring their bikes down.
该男子的一名熟人在入口处拦住了工人，并试图向他们保证他会放下他们的自行车。
Unconvinced, they pushed forward until everyone — the two men, followed by Cesar, Chavez, Nicolas, Margaro, and several others — started running up the stairs.
他们不相信，继续向前推进，直到所有人——这两个人，后面跟着塞萨尔、查韦斯、尼古拉斯、马加罗和其他几个人——开始跑上楼梯。
As they neared the fifth floor, they could hear the bike’s shrill alarm.
快到五楼的时候，他们听到自行车刺耳的警报声。
Nicolas was too thrilled at the prospect of being reunited with his bike to be scared.
尼古拉斯对与他的自行车重聚的前景感到非常兴奋，所以没有感到害怕。
One man held the workers at bay while the other brought out Margaro’s bike, lights flashing, and then Nicolas’s.
一名男子将工人拦住，另一名男子则拿出马加罗的自行车，灯光闪烁，然后是尼古拉斯的。
Cesar glimpsed two other bikes inside before the men shut the door.
在人们关上门之前，塞萨尔瞥见了里面的另外两辆自行车。
“Thank you!” a worker shouted in English as the group shuffled the bikes down the stairs.
“谢谢你！”当这群人拖着自行车走下楼梯时，一名工人用英语喊道。
“Let’s go!
“我们走吧！
Two bikes — we came to get one, left with two,” he continued in Spanish.
两辆自行车——我们来买一辆，剩下两辆，”他用西班牙语继续说道。
“Let’s go tell the precinct we actually could get it.
“我们去告诉辖区我们确实可以拿到它。
Police don’t know how to do their job.”
警察不知道如何做好他们的工作。”
Cesar was bringing up the rear and still streaming when someone grabbed him from behind.
塞萨尔在最后，还在流水时，有人从后面抓住了他。
In the video, the suspect’s acquaintance can be heard shouting that he should be rewarded for helping them.
视频中，可以听到嫌疑人的熟人大喊，说他帮助了他们，应该得到奖励。
Cesar elbowed his assailant and broke free, dashing down the stairs to join the others in front of the building.
塞萨尔肘击了袭击者并挣脱了束缚，冲下楼梯，与大楼前的其他人会合。
They mounted their bikes and sped away, riding down the bike lane together.
他们骑上自行车，沿着自行车道疾驰而去。
The next day, Chavez would tell Colón Hernández what had happened and send her the evidence they’d gathered.
第二天，查韦斯会告诉科隆·埃尔南德斯发生了什么事，并向她发送了他们收集到的证据。
She’d watch the video of the raid with dismay — reckless, dangerous, no plan at all — and then work the system her way.
她会沮丧地观看突袭的视频——鲁莽、危险、根本没有计划——然后按照自己的方式运行系统。
She’d finish the process of filing Nicolas’s police report and stay on the detectives.
她会完成尼古拉斯向警方提交报告的过程，并继续留在侦探身边。
She’d involve the new delivery liaison.
她会让新的送货联络员参与进来。
Three weeks after the bikes were recovered, the suspect would be arrested and charged with petit larceny and criminal possession of stolen property.
自行车被追回三周后，嫌疑人将被逮捕并被指控犯有小偷窃罪和非法持有赃物罪。
But the workers didn’t know any of that that night.
但那天晚上工人们对此一无所知。
In fact, they wouldn’t hear about the arrest until I told them.
事实上，在我告诉他们之前，他们不会听到逮捕的消息。
The night they got the bikes back, they had little reason to believe justice would be served.
当他们拿回自行车的那天晚上，他们没有理由相信正义会得到伸张。
It was their own detective work that had succeeded when the system failed them.
当系统让他们失败时，他们自己的侦探工作却取得了成功。
After they rode some distance from the building, Chavez filmed a news broadcast outside a bodega.
当他们骑车离开大楼一段距离后，查韦斯在一家杂货店外拍摄了一段新闻广播。
It was a mix of anger and triumph.
这是愤怒和胜利的混合体。
“The police did nothing,” Chavez narrated as Nicolas held up the paperwork he’d been given by a precinct days before.
“警察什么也没做，”查韦斯叙述道，尼古拉斯举着几天前分局给他的文件。
“We had agreed with them that they would be there for us whenever a bike got stolen, and they weren’t.
“我们和他们达成一致，只要自行车被盗，他们就会在我们身边，但他们没有。
Don’t commit then.
那就不要承诺。
We organize.
我们组织。
We recover our bicycles.”
我们找回了自行车。”
They didn’t linger to celebrate their victory.
他们没有停留庆祝胜利。
It was late, and they had work in the morning.
天色已晚，他们早上还有工作。
Nicolas’s predawn shift would begin in just four hours.
尼古拉斯的黎明前轮班将在短短四个小时内开始。
He hopped back on his bike and sped home to get some rest.
他跳上自行车，飞快地回家休息。